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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 16 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with the alternative for delisted product FTP000 has now been resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues PFM Medical Safety Vascular Access Needles (ICN 2910)

Ref: 2025/2910 - 30 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

PFM Medical has informed us that the supply issue with its Vascular Access Needles will not be resolved until Q4 of 2025.

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Supply Issues Rocialle Universal Pack EVS86129 (ICN 3007)

Ref: 2025/3007 - 30 June 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Rocialle has informed us of a supply issue with its Universal Pack products.

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Supply Issues Vygon UK Ltd Y Extension Set Polyethylene Lined PVC FSB1360 (ICN 2972)

Ref: 2025/2972 - 27 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Extension Set products from Vygon UK Ltd is now resolved.

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Product Update Babease Foods Ltd Infant Meals (ICN 3003)

Ref: 2025/3003 - 27 June 2025

Important Customer Notice Status New Type Delisting

The supplier Babease Foods Ltd has informed us of a discontinuation with its Infant Meal range of products.

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Field Safety Notice Medline Sterile Surgical Procedure Drapes and Sterile Drape Packs (ICN 3000)

Ref: 2025/3000 - 27 June 2025

Important Customer Notice Status New Type Product Recall

Medline has issued a Field Safety Notice recalling specific lot numbers of surgical drapes and drape packs following a visual inspection finding a small hole near the seal of the header bag pouch, close to the Tyvek portion of the pouch.

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Supply Issues Ebrington Medical Non-Sterile Ultrasound Gel FDK1429 (ICN 2704)

Ref: 2024/2704 - 27 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Non-Sterile Ultrasound Gel from Ebrington Medical is continuing.

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Supply Issues Essity UK Limited Continence Care Products CFP213 (ICN 2860)

Ref: 2025/2860 - 27 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Continence Care products from Essity UK Limited is now resolved.

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Product Update Intersurgical Ltd Breathing Filter FTC127 (ICN 3004)

Ref: 2025/3004 - 27 June 2025

Important Customer Notice Status Update Type Product Update

While FTC127 has been updated, the product code remains unchanged.

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Supply Issues PTP Healthcare Ltd Patient Grooming Products MTF85008 (ICN 2899)

Ref: 2025/2899 - 26 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Patient Grooming products from PTP Healthcare Ltd has improved.

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Supply Issues Becton Dickinson UK Ltd Safety Needle and Spinal Needle FTR1167 and FTR449 (ICN 2970)

Ref: 2025/2970 - 26 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Safety Needle and Spinal Needle products from Becton Dickinson is now resolved.

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Supply Issues Jacobs Douwe Egberts Professional GB Ltd Coffee Products ACD606, ACD607, ACD600 and ACD599 (ICN 2958)

Ref: 2025/2958 - 26 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Coffee products from Jacobs Douwe Egberts Professional GB Ltd is now resolved.

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Supply Issues Becton Dickinson Blood Collection Needles KFK216 (ICN 2941)

Ref: 2025/2941 - 26 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needles from Becton Dickinson is now resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 26 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd 1ml Luer Lock Hypodermic Syringe Products FWC121, FWC704 and FWC692 (ICN 2963)

Ref: 2025/2963 - 26 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with 1ml Luer Lock Hypodermic Syringe products from Becton Dickinson is continuing.

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Supply Issues Medline Industries Ltd Water Sterile FDE115 and FDE195 (ICN 2879)

Ref: 2025/2879 - 25 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Water Sterile and Nebuliser Accessories from Medline Industries is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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