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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Gas Syringe FWC082 (ICN 2962)

Ref: 2025/2962 - 9 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Gas Syringe products from Becton Dickinson is now resolved.

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Supply Issues Becton Dickinson Blood Collection Needles KFK216 (ICN 3017)

Ref: 2025/3017 - 9 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Safety Blood Collection Needle.

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Supply Issues Johnson & Johnson Stapling and Laparoscopic Instruments FGP178 (ICN 2893)

Ref: 2025/2893 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Johnson & Johnson has informed us that the supply issue with its Stapling and Laparoscopic Instruments has improved.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention has improved.

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Supply Issues Medtronic Stapling and Trocars FGS182 and FGE3243 (ICN 2887)

Ref: 2025/2887 - 9 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Stapling and Trocars from Medtronic is now resolved.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

Find out more

Supply Issues Unisurge International Ltd Swab Polygon Applicator ENV062 (ICN 2991)

Ref: 2025/2991 - 9 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the Swab Polygon Applicator product from Unisurge International Ltd is now resolved.

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Supply Issues Vygon UK Ltd Catheter Pack FSQ1910 (ICN 3014)

Ref: 2025/3014 - 9 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Catheter pack.

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Supply Issues Marshall Products Endotracheal Tubes FSM7196 and FSM7198 (ICN 2859)

Ref: 2025/2859 - 8 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Endotracheal Tubes from Marshall Products is now resolved.

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Supply Issues Vygon UK Ltd Blood Collection Needles FTR222 (ICN 2940)

Ref: 2025/2940 - 8 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needles from Vygon UK Ltd is now resolved.

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Supply Issues Paul Hartmann Ltd Cosmopor E Adhesive Island Dressing Products EIJ039 and EIJ041 (ICN 2803)

Ref: 2025/2803 - 7 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with the Cosmopor E range of Adhesive Island Dressing products from Paul Hartmann Ltd is continuing.

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Field Safety Notice Philips Circuit Selection on Trilogy Evo, Trilogy Evo O2, Trilogy Evo Universal and Trilogy EV300 Platform User Interface (ICN 3012)

Ref: 2025/3012 - 7 July 2025

Important Customer Notice Status New Type Product Alert

Philips Respironics has issued a Field Safety Notice relating to a potential issue that can occur when using preset circuit calibration settings with certain Fisher & Paykel (F&P) single limb circuits.

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Supply Issues Swann Morton Limited Holiday Closure eDirect Products (ICN 2951)

Ref: 2025/2951 - 7 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Swann Morton has informed us of its supplier closures for 2025.

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Supply Issues Vernacare International Ltd Cardboard Based Clinical Waste Container FSL2133 (ICN 2995)

Ref: 2025/2995 - 7 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Vernacare International Ltd has informed us that the supply issue with its Cardboard Based Clinical Waste Containers is continuing.

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Supply Issues Becton Dickinson UK Ltd 1ml Luer Lock Hypodermic Syringe Products FWC121, FWC704 and FWC692 (ICN 2963)

Ref: 2025/2963 - 7 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with 1ml Luer Lock Hypodermic Syringe products from Becton Dickinson is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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