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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 27 February 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues Johnson & Johnson Medical Ltd Ligation Clip Cartridge FFL317 (ICN 3118)

Ref: 2025/3118 - 4 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd is continuing.

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Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device (ICN 3272)

Ref: 2026/3272 - 4 March 2026

Important Customer Notice Status New Type Product Recall

181030

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Supply Issues Olympus Keymed Electrodes FGE4056 (ICN 3263)

Ref: 2026/3263 - 4 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Electrodes from Olympus Keymed is now resolved.

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Supply Issues Vygon UK Ltd Stopcock Sterile FVK157 (ICN 3234)

Ref: 2026/3234 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Stopcock Sterile products from Vygon UK Ltd is continuing.

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Supply Issues Vernacare International Limited Bedliner Cover VMC018 (ICN 3160)

Ref: 2025/3160 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Bedliner Covers from Vernacare International Limited is continuing.

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Supply Issues Greiner Bio-One Ltd Safety Blood Collection Sets with Blood Cultures and Venous Tubes KFK332, KFK852, KFK22, KFK266 and FNG85017 (ICN 3264)

Ref: 2026/3264 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Sets and Venous Tubes from Greiner Bio-One Ltd is continuing.

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Supply Issues Nissha Medical Technologies Ltd Ultrasound Gel FDK1442 (ICN 3246)

Ref: 2026/3246 - 3 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Ultrasound Gel from Nissha Medical Technologies Ltd is now resolved.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Vaginal Speculums from Vernacare International Limited is continuing.

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Supply Issues Aymes International Ltd Nutritional Supplements (ICN 3159)

Ref: 2025/3159 - 3 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Nutritional Supplements from Aymes International Ltd is now resolved.

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Supply Issues Mediq Healthcare UK Ltd Intravenous Accessories FVD029 (ICN 3243)

Ref: 2026/3243 - 3 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Intravenous Accessories from Mediq Healthcare UK Ltd is now resolved.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drink ABT740 (ICN 3237)

Ref: 2026/3237 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Infant Drinks from Danone Nutricia Ltd is continuing.

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Supply Issues Salter Labs UK T/A Airlife Spirometer FDK6925 and FDK6926 (ICN 3179)

Ref: 2025/3179 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Spirometers from Salter Labs UK T/A Airlife is continuing.

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Supply Issues Vygon UK Ltd Intravenous Accessories FSB031 (ICN 3271)

Ref: 2026/3271 - 2 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon Uk Ltd has informed us of a supply issue with its Intravenous Accessories.

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Supply Issues Vygon UK Ltd Midline Single Lumen FSQ2366 and Central Venous Catheter Double Lumen FSQ85328 (ICN 3107)

Ref: 2025/3107 - 2 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Vygon UK Ltd has improved.

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Contract Update Spectrum X Direct Ltd Hand Hygiene Products (ICN 3269)

Ref: 2026/3269 - 2 March 2026

Important Customer Notice Status New Type Contractual Change

The supplier Spectrum X Direct Ltd is leaving our Hand Hygiene framework.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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