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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 15 December 2025

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Product Update Becton Dickinson UK Ltd Blood Collection Sets FNG85119, FNG85115, KFK580 and KFK581 (ICN 3157)

Ref: 2025/3157 - 24 November 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.

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Field Safety Notice Olympus Thunderbeat Jaw Thunderbeat Probe Fracture and Tissue Pad Detachment (ICN 3209)

Ref: 2026/3209 - 12 January 2026

Important Customer Notice Status New Type Product Recall

Olympus has issued an urgent Field Safety Notice dated 8 January 2026, which replaces and supersedes the previous Field Safety Notice issued December 2024 on ICN 2810.

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Supply Issues Decree Thermo Ltd Single Use Sterile Scissors FIC11918 (ICN 3190)

Ref: 2025/3190 - 12 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Single Use Sterile Scissors from Decree Thermo Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC121 (ICN 3047)

Ref: 2025/3047 - 12 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hypodermic Syringes from Becton Dickinson UK Ltd has improved.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 12 January 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with Blood Collection products from Greiner Bio-One Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Sets FKA848 (ICN 3150)

Ref: 2025/3150 - 12 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from Becton Dickinson UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Collection Needle Safety KFK351 and KFK517 (ICN 3142)

Ref: 2025/3142 - 9 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needle Safety products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Draegar Medical Transwarmer Infant Warming Device VCB064 (ICN 3194)

Ref: 2025/3194 - 9 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Transwarmer Infant Warming Device from Draegar Medical is continuing.

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Supply Issues ICU Medical International Limited Huber Needle Vascular Access FTR131 (ICN 3208)

Ref: 2026/3208 - 8 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical International Limited has informed us of a supply issue with its Huber Needle Vascular Access products.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3172)

Ref: 2025/3172 - 8 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Catheter Placement Pack from Vygon UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe without Needle FWC086 (ICN 3170)

Ref: 2025/3170 - 8 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Gas Syringe without Needle from Becton Dickinson UK Ltd is now resolved.

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Contract Update General Wound Care (ICN 3206)

Ref: 2026/3206 - 7 January 2026

Important Customer Notice Status New Type Contractual Change

The current General Wound Care framework is due to expire on 31 January 2026.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 7 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is now resolved.

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Supply Issues KCI Medical Limited (3M) Ioban™ Drapes ELW897, ELW290, ELW470, ELW891 and VJD104 (ICN 3103)

Ref: 2025/3103 - 7 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Ioban™ Drapes from KCI Medical Limited is now resolved.

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Supply Issues Vygon UK Limited Procedure Packs Standard Umbilical Placement EVS87769 (ICN 3125)

Ref: 2025/3125 - 7 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Procedure Packs Standard Umbilical Placement from Vygon UK Ltd is now resolved.

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Supply Issues Advanced Medical Solutions Ltd Tissue Adhesive Products FVF051 and FVF052 (ICN 3091)

Ref: 2025/3091 - 7 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Tissue Adhesives from Advanced Medical Solutions Ltd is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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