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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Energy Devices from Olympus Keymed Ltd is continuing.

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Supply Issues Vygon UK Ltd Needlefree Extension Set FSW489 (ICN 3227)

Ref: 2026/3227 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Extension Sets from Vygon UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe Products FWC082 (ICN 3280)

Ref: 2026/3280 - 10 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Gas Syringe product.

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Supply Issues KCI Medical Limited Needlefree Disinfection Cap FSW1634 (ICN 3111)

Ref: 2025/3111 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.

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Supply Issues Multiple Suppliers Medical Pulp Products FWV148 and FSL240 (ICN 3278)

Ref: 2026/3278 - 9 March 2026

Important Customer Notice Status New Type Supply Disruption

The suppliers Vernacare International Limited and Polyco Healthline Limited have informed us of a supply issue with its Medical Pulp products.

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Supply Issues GBUK Healthcare Blood Collection Set KFK1274 (ICN 3275)

Ref: 2026/3275 - 9 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GBUK Healthcare has informed us of a supply issue with its Blood Collection Sets.

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Supply Issues Medtronic Ltd Surgical Sutures FVO005 and FVQ382 (ICN 2865)

Ref: 2025/2865 - 6 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 6 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 6 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS147, FGS124 and FGS126 (ICN 3110)

Ref: 2025/3110 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Baxter Healthcare Limited Bladder Irrigation Set FTK550 (ICN 3249)

Ref: 2026/3249 - 5 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bladder Irrigation Set from Baxter Healthcare Limited is now resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC199 (ICN 2722)

Ref: 2024/2722 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

Find out more

Supply Issues Forma-Care (UK) Ltd Belted Pad CFP85091 (ICN 3274)

Ref: 2026/3274 - 5 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Forma-Care (UK) Ltd has informed us of a supply issue with its Belt Pad products.

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Supply Issues Johnson & Johnson Medical Ltd Surgical Stapling FGE8405, FGE8409, FGE8418 and FGE9479 (ICN 3023)

Ref: 2025/3023 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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