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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 24 February 2026

Important Customer Notice Status Update Type Supply Disruption

Two clinically assured alternative products have been identified as alternatives for high viscosity bone cement with gentamicin – Zimmer Biomet High Fatigue G and Johnson & Johnson CMW Smartset GHV Gentamicin.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues KCI Medical Limited Multiple Products Across Various Frameworks (ICN 3098)

Ref: 2025/3098 - 25 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with multiple products from KCI Medical Limited is now resolved.

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Supply Issues B Braun Medical Ltd Introcan Safety 3 IV Cannula 22G FSP2619 (ICN 3225)

Ref: 2026/3225 - 25 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Introcan Safety 3 IV Cannula products from B Braun Medical Ltd is now resolved.

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Field Safety Notice 3M Solventum Ranger High Flow and Irrigation Sets (ICN 2953)

Ref: 2025/2953 - 25 February 2026

Important Customer Notice Status Update Type Product Alert

3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.

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Supply Issues KCI Medical Ltd Barrier Film ELY040 (ICN 3268)

Ref: 2026/3268 - 25 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Ltd has informed us of a supply issue with its Barrier film.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products VCB092, VCB154, VCB020 and VCB079 (ICN 3093)

Ref: 2025/3093 - 25 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.

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Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes FDF283, FDF264, FDF265, FDF168 and FDF017 (ICN 2759)

Ref: 2024/2759 - 25 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd is continuing.

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Supply Issues Teleflex Medical Self-Retaining and Intermittent Catheters (ICN 2699)

Ref: 2024/2699 - 25 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheters and Intermittent Catheters from Teleflex Medical is continuing.

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Supply Issues Medicina Ltd Oral Tip Syringes and Syringe Accessories FWD274 and FTA374 (ICN 3182)

Ref: 2025/3182 - 25 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Oral Tip Syringes from Medicina Limited has improved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 24 February 2026

Important Customer Notice Status Update Type Supply Disruption

Two clinically assured alternative products have been identified as alternatives for high viscosity bone cement with gentamicin – Zimmer Biomet High Fatigue G and Johnson & Johnson CMW Smartset GHV Gentamicin.

Find out more

Product Update BBI Healthcare Oral Nutritional Products (ICN 3087)

Ref: 2025/3087 - 24 February 2026

Important Customer Notice Status Update Type Delisting

The discontinuation with Oral Nutritional products from BBI Healthcare has improved.

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Product Update Teleflex Medical UK Self-Retaining Catheter (Foley) 2-Way PTFE Coated Latex Sizes 12Ch to 22Ch (ICN 3267)

Ref: 2026/3267 - 24 February 2026

Important Customer Notice Status New Type Delisting

The supplier Teleflex Medical UK has informed us of a discontinuation with its Self-Retaining (Foley) 2-Way PTFE Coated Latex Catheters.

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Supply Issues Vygon UK Ltd MST Introducer 2Fr FSU562 (ICN 3202)

Ref: 2025/3202 - 24 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Introducer Catheters from Vygon UK Ltd is continuing.

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Supply Issues Rocket Medical Chest and Abdominal Needle Drain Set FSW486 (ICN 3144)

Ref: 2025/3144 - 24 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Chest and Abdominal Needle Drain Sets from Rocket Medical is now resolved.

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Supply Issues Fresenius Kabi Ltd Administration Set FKA542 (ICN 3175)

Ref: 2025/3175 - 24 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Administration Sets from Fresenius Kabi Ltd is now resolved.

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Field Safety Notice Optimed Tentos 4FBare Metal Self Expanding Stents (ICN 3231)

Ref: 2026/3231 - 23 February 2026

Important Customer Notice Status New Type Product Recall

Optimed has issued a Field Safety Notice RE-25-021 recalling specific batch numbers of Tentos 4Fbare metal self-expanding stents following reports of internal catheter breakage.

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