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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
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Product Update Becton Dickinson UK Ltd Blood Collection Sets FNG85119, FNG85115, KFK580 and KFK581 (ICN 3157)

Ref: 2025/3157 - 24 November 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 31 October 2025

Important Customer Notice Status Update Type Product Update

We continue to engage with suppliers to implement our robust plans to support winter preparedness.

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Supply Issues GV Health Ltd Polymer Product MVN1704 (ICN 3116)

Ref: 2025/3116 - 25 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Polymer products from G V Health Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGE3291 (ICN 3126)

Ref: 2025/3126 - 24 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Trocars from Johnson & Johnson Medical Ltd is now resolved.

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Supply Issues Crest Medical Ltd Single Use Cold Packs FPG087 (ICN 3158)

Ref: 2025/3158 - 24 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Crest Medical Ltd has informed us of a supply issue with its Single Use Cold Packs.

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Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes FDF283, FDF264, FDF265 and FDF168 (ICN 2759)

Ref: 2024/2759 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd is continuing.

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Product Update Becton Dickinson UK Ltd Blood Collection Sets FNG85119, FNG85115, KFK580 and KFK581 (ICN 3157)

Ref: 2025/3157 - 24 November 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.

Find out more

Supply Issues Richardson Healthcare Ltd Procedure Pack EVH033 (ICN 3136)

Ref: 2025/3136 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Procedure Packs from Richardson Healthcare Ltd is continuing.

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Supply Issues Zoll Medical UK Ltd Defibrillation Pads (ICN 2947)

Ref: 2025/2947 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Defibrillation Pads from Zoll Medical UK Ltd has improved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike FSB399 (ICN 3156)

Ref: 2025/3156 - 21 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Needlefree Bag Spike.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Safety Blood Collection Sets KFK823 and KFK363 (ICN 3155)

Ref: 2025/3155 - 21 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Safety Blood Collection Sets.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 21 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is continuing.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 21 November 2025

Important Customer Notice Status Update Type Product Update

The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Set Gravity Blood and Blood Derivatives FKA194 (ICN 3154)

Ref: 2025/3154 - 21 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Administration Set Gravity Blood and Blood Derivatives.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 20 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.

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Supply Issues Caremed Alrick UK Ltd Surgeon Foot Stool FAM19830 (ICN 3043)

Ref: 2025/3043 - 20 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgeon Foot Stool from Caremed Alrick UK Ltd is now resolved.

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Product Update Henry Schein Medical Sphygmomanometer Digital Products FFF85129 (ICN 3152)

Ref: 2025/3152 - 20 November 2025

Important Customer Notice Status New Type Delisting

The supplier Henry Schein Medical has informed us of a discontinuation with its Sphygmomanometer Digital products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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