In response to customer feedback, you can now:
Filter 215 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3261 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
We are working closely with Heraeus on their recovery. The validation phase of manufacturing is ongoing, and as such the manufacturing of product has not yet commenced. The lead time from manufacturing to finished product is approximately eight weeks.
Find out moreRef: 2026/3289 - 1 April 2026
Important Customer Notice Status Update Type Supplier Update
The supply disruption situation continues to improve.
Find out moreRef: 2026/3284 - 1 April 2026
Important Customer Notice Status Resolved Type Supplier Update
Gama Healthcare Ltd has now completed its annual stock and warehouse closure.
Find out moreRef: 2026/3261 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
We are working closely with Heraeus on their recovery. The validation phase of manufacturing is ongoing, and as such the manufacturing of product has not yet commenced. The lead time from manufacturing to finished product is approximately eight weeks.
Find out moreRef: 2025/3107 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with central venous catheters and associated products from Vygon UK Ltd is continuing.
Find out moreRef: 2026/3298 - 1 April 2026
Important Customer Notice Status Update Type Delisting
The discontinuation with plastic-containing Patient Dry Wipes is continuing.
Find out moreRef: 2026/3306 - 1 April 2026
Important Customer Notice Status New Type Supplier Update
The supplier Terumo has informed us that they will be closed due to a system upgrade.
Find out moreRef: 2026/3289 - 1 April 2026
Important Customer Notice Status Update Type Supplier Update
The supply disruption situation continues to improve.
Find out moreRef: 2026/3284 - 1 April 2026
Important Customer Notice Status Resolved Type Supplier Update
Gama Healthcare Ltd has now completed its annual stock and warehouse closure.
Find out moreRef: 2025/2966 - 1 April 2026
Important Customer Notice Status Update Type Product Alert
NHS Supply Chain has made the decWe have made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.ision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.
Find out moreRef: 2025/3179 - 31 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Spirometers from Salter Labs UK T/A Airlife is continuing.
Find out moreRef: 2026/3305 - 31 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its stopcock with extension line.
Find out moreRef: 2026/3238 - 31 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Trocars from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2026/3301 - 31 March 2026
Important Customer Notice Status Update Type Product Recall
MOMA Foods is taking the precautionary step to expand their product recall to cover all MOMA Porridge and Cereal products on the market with a Best Before Date (BBE) between 24 April 2026 and 12 March 2027 due to potential contamination.
Find out moreRef: 2026/3203 - 30 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Drapes including Banded Bags and Bonnets from Vygon UK is now resolved.
Find out moreRef: 2025/3066 - 30 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Endotracheal Tubes with Murphy Eye from ICU Medical International Limited is continuing.
Find out moreRef: 2024/2759 - 30 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd has improved.
Find out moreRef: 2026/3278 - 27 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Medical Pulp products from Vernacare International Limited and Polyco Healthline Limited is now resolved.
Find out more