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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Smiths Medical International Ltd Luer Epidural Products FSR097 and FSR098 (ICN 2342)

Ref: 2023/2342 - 29 May 2024

Important Customer Notice: Update

The supply issue with Luer Epidural products from Smiths Medical International Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe FWC244 (ICN 2502)

Ref: 2024/2502 - 29 May 2024

Important Customer Notice: Update

The supply issue with Hypodermic Syringe products Becton Dickinson UK Ltd is continuing.

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Delisting Greiner Bio-One Ltd Blood Collection Products Notice of Alternative (ICN 2553)

Ref: 2024/2553 - 29 May 2024

Important Customer Notice: Delisting

The supplier Greiner Bio-One Ltd has informed us of a discontinuation due to a product update with its Blood Collection products.

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Supply Issues GBUK Administration Sets FSB85640 and FSB85156 (ICN 2505)

Ref: 2024/2505 - 29 May 2024

Important Customer Notice: Resolved

The supply issue with Administration Set products from GBUK is now resolved.

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Supply Issues KCI Medical Limited (formerly 3M) Hydrogel Dressing Products (ICN 2356)

Ref: 2023/2356 - 29 May 2024

Important Customer Notice: Update

The supply issue with Hydrogel Dressing products from KCI Medical Limited (formerly 3M) is continuing.

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Supply Issues ICU UK Medical Ltd Needlefree Connection Systems FSB2566, FSB2567, FSB2568 and FSB2569 (ICN 2534)

Ref: 2024/2534 - 28 May 2024

Important Customer Notice: Update

The supply issue with Needlfree Connection Systems from ICU Medical Ltd is continuing.

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Supply Issues Becton Dickinson Sheath Incontinence Products GCT068 (ICN 1684)

Ref: 2022/1684 - 28 May 2024

Important Customer Notice: Update

The supply issue with multiple products from Becton Dickinson has improved.

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Supply Issues Vernacare International Limited Skin Cleansing Products GDW113, GCZ85022, GDW045 and GDW167 (ICN 2382)

Ref: 2023/2382 - 28 May 2024

Important Customer Notice: Update

The supply issue with Skin Cleansing products from Vernacare International Limited is continuing.

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Supply Issues B Braun Medical Ltd Moisturiser Products MRB162 and MTH85144 (ICN 2521)

Ref: 2024/2521 - 28 May 2024

Important Customer Notice: Update

The supply issue with Moisturiser products from B Braun Medical Ltd has improved.

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Supply Issues Molnlycke Health Care Ltd Dispensers and Accessories MRB325 (ICN 2500)

Ref: 2024/2500 - 28 May 2024

Important Customer Notice: Update

The supply issue with Dispensers and Accessories from Molnlycke Health Care Ltd is continuing.

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Supply Issues Salter Labs UK (formerly Vyaire) DeRoyal Temperature Probes and Sensors FKA801, FKA802 and FKA804 (ICN 2428)

Ref: 2024/2428 - 28 May 2024

Important Customer Notice: Update

The supply issue with DeRoyal Temperature Probes and Sensors from Salter Labs UK is continuing.

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Delisting Cordis Medical Interventional Cardiology and Radiology Multiple Products (ICN 2556)

Ref: 2024/2556 - 24 May 2024

Important Customer Notice: Delisting

The supplier Cordis Medical has informed us of a discontinuation with its Interventional Cardiology and Radiology products.

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Supply Issues Vernacare International Limited Wipe Alcohol Based ECA424 (ICN 2552)

Ref: 2024/2552 - 24 May 2024

Important Customer Notice: Update

The supply issue with Alcohol Based Wipe products from Vernacare International Limited is continuing.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes (ICN 2491)

Ref: 2024/2491 - 24 May 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Supply Issues Vygon UK Ltd Central Venous Catheter Products FSQ2437 and FYV026 (ICN 2429)

Ref: 2024/2429 - 24 May 2024

Important Customer Notice: Update

The supply issue with Central Venous Catheter products from Vygon UK Ltd is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads