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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 28 January 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability with a view to bringing the maximum number of products into stock as quickly as possible.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 January 2026

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Field Safety Notice Poly Medicure Fannin Double Chambered Blood Sets (ICN 3217)

Ref: 2026/3217 - 29 January 2026

Important Customer Notice Status New Type Product Recall

Poly Medicure has issued Field Safety Notice LET/QA/2026/007  following customer feedback reporting leakage of the Fannin Double Chambered Blood Set during use.

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Supply Issues Vygon UK Limited Drapes (including Banded Bags and Bonnets) (ICN 3203)

Ref: 2026/3203 - 29 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Drapes including Banded Bags and Bonnets from Vygon UK has improved.

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Field Safety Notice Becton Dickinson Alaris™ VP Infusion Sets (ICN 3235)

Ref: 2026/3235 - 29 January 2026

Important Customer Notice Status Update Type Product Recall

A supply disruption ICN related to this issue has been published please refer to ICN 3244.

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Supply Issues B Braun Hand Hygiene Products MRB255 (ICN 2979)

Ref: 2025/2979 - 29 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Hand Hygiene products from B Braun is now resolved.

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Product Update Multiple Suppliers Flowable Haemostats Products (ICN 3245)

Ref: 2026/3245 - 29 January 2026

Important Customer Notice Status New Type Delisting

We have been made aware that a small number of products that we supply are classified as ‘cold chain medicinal’ and as such, require a specific extension to our existing Wholesale Dealer’s Authorisation (WDA).

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike FSB399 (ICN 3156)

Ref: 2025/3156 - 29 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Bag Spike from Becton Dickinson UK Ltd is continuing.

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Supply Issues Mediq Healthcare UK Ltd Intravenous Accessories FVD029 (ICN 3243)

Ref: 2026/3243 - 29 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Mediq Healthcare UK Ltd has informed us of a supply issue with its Intravenous Accessories.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 29 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention is continuing.

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Supply Issues Alliance Disposables Ltd Kenco Branded Disposable Hot Cup UTC139 (ICN 3201)

Ref: 2025/3201 - 29 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Kenco Branded Disposable Hot Cup from Alliance Disposables Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Set Gravity Blood and Blood Derivatives FKA194 (ICN 3154)

Ref: 2025/3154 - 29 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Administration Set Gravity Blood and Blood Derivatives from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 28 January 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability with a view to bringing the maximum number of products into stock as quickly as possible.

Find out more

Supply Issues Becton Dickinson Alaris™ VP Infusion Sets (ICN 3244)

Ref: 2026/3244 - 28 January 2026

Important Customer Notice Status New Type Supply Disruption

Becton Dickinson (BD) UK Ltd has issued a Field Safety Notice for specific lots of its Alaris™ VP Infusion Sets.

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Supply Issues Zoll Medical UK Ltd Defibrillation Pads (ICN 2947)

Ref: 2025/2947 - 28 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.

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Supply Issues ICU Medical International Limited Huber Needle Vascular Access FTR131 (ICN 3208)

Ref: 2026/3208 - 28 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Huber Needle Vascular Access products from ICU Medical International Limited is now resolved.

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Supply Issues Medicina Ltd Oral Tip Syringes and Syringe Accessories FTA364, FTA375, FWD274, FTA374 and FTA286 (ICN 3182)

Ref: 2025/3182 - 28 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Oral Tip Syringes from Medicina Limited is continuing.

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