In response to customer feedback, you can now:
Filter 228 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/3202 - 31 December 2025
Important Customer Notice Status New Type Supply Issues
The supplier Vygon UK Ltd has informed us of a supply issue with one of its Introducer Catheters.
Find out moreRef: 2025/3173 - 30 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supplier Forma-Care UK has informed us that the supply issue with its Continence Care products is now resolved.
Find out moreRef: 2025/3150 - 30 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Administration Sets from Becton Dickinson UK Ltd is continuing.
Find out moreRef: 2025/3198 - 29 December 2025
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued an urgent Field Safety Notice initiating a removal of certain AXIOS™ Stent and Electrocautery Enhanced Delivery Systems.
Find out moreRef: 2025/3154 - 29 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supplier Becton Dickinson has informed us that the supply issue with its Administration Set Gravity Blood and Blood Derivatives is continuing.
Find out moreRef: 2025/3178 - 29 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supplier Marshall Airway Products Ltd has informed us that the supply issue with its Anaesthetic Anatomical Facemasks is ongoing.
Find out moreRef: 2025/3112 - 24 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
Find out moreRef: 2025/3200 - 24 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Vygon UK Ltd has informed us of a supply issue with its Safety Needle Blunt Fill.
Find out moreRef: 2025/3201 - 24 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Alliance Disposables Ltd has informed us of a supply issue with its Kenco Branded Disposable Hot Cup.
Find out moreRef: 2025/3197 - 23 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its Infant Drink products.
Find out moreRef: 2025/3141 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Stapling products from Medtronic is continuing.
Find out moreRef: 2025/2947 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2025/3194 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Transwarmer Infant Warming Device from Draegar Medical is continuing.
Find out moreRef: 2025/2975 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Facemask Anaesthetic and Paediatric Aerosol Mask products from Intersurgical Ltd is continuing.
Find out moreRef: 2025/3199 - 22 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Nissha Medical Technologies has informed us of a supply issue with its Abdominal Belt.
Find out more