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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS147, FGS124 and FGS126 (ICN 3110)

Ref: 2025/3110 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Baxter Healthcare Limited Bladder Irrigation Set FTK550 (ICN 3249)

Ref: 2026/3249 - 5 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bladder Irrigation Set from Baxter Healthcare Limited is now resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC199 (ICN 2722)

Ref: 2024/2722 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

Find out more

Supply Issues Forma-Care (UK) Ltd Belted Pad CFP85091 (ICN 3274)

Ref: 2026/3274 - 5 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Forma-Care (UK) Ltd has informed us of a supply issue with its Belt Pad products.

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Supply Issues Johnson & Johnson Medical Ltd Surgical Stapling FGE8405, FGE8409, FGE8418 and FGE9479 (ICN 3023)

Ref: 2025/3023 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Ligation Clip Cartridge FFL317 (ICN 3118)

Ref: 2025/3118 - 4 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd is continuing.

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Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device (ICN 3272)

Ref: 2026/3272 - 4 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN and FSCA Ref: 2026FA0002 recalling Instinct Plus Endoscopic Clipping Devices manufactured 2023-02-09 through 2025-04-20, following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle.

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Supply Issues Olympus Keymed Electrodes FGE4056 (ICN 3263)

Ref: 2026/3263 - 4 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Electrodes from Olympus Keymed is now resolved.

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Supply Issues Vygon UK Ltd Stopcock Sterile FVK157 (ICN 3234)

Ref: 2026/3234 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Stopcock Sterile products from Vygon UK Ltd is continuing.

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Supply Issues Vernacare International Limited Bedliner Cover VMC018 (ICN 3160)

Ref: 2025/3160 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Bedliner Covers from Vernacare International Limited is continuing.

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Supply Issues Greiner Bio-One Ltd Safety Blood Collection Sets with Blood Cultures and Venous Tubes KFK332, KFK852, KFK22, KFK266 and FNG85017 (ICN 3264)

Ref: 2026/3264 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Sets and Venous Tubes from Greiner Bio-One Ltd is continuing.

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Supply Issues Nissha Medical Technologies Ltd Ultrasound Gel FDK1442 (ICN 3246)

Ref: 2026/3246 - 3 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Ultrasound Gel from Nissha Medical Technologies Ltd is now resolved.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 3 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Vaginal Speculums from Vernacare International Limited is continuing.

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Supply Issues Aymes International Ltd Nutritional Supplements (ICN 3159)

Ref: 2025/3159 - 3 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Nutritional Supplements from Aymes International Ltd is now resolved.

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