In response to customer feedback, you can now:
Filter 221 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/3117 - 16 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Recording Paper from Nissha Medical Technologies Ltd Bd is now resolved.
Find out moreRef: 2025/3023 - 16 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3142 - 15 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Blood Collection Needle Safety products from Becton Dickinson UK Ltd is continuing.
Find out moreRef: 2025/3185 - 15 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Hunts Food Group Ltd has informed us of a supply issue with its Cereal Breakfast products.
Find out moreRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/2827 - 15 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The Medical Hollowware products from Unisurge International Ltd are now delisted from our online catalogue, except for FSW516 which remains available while stocks last before being delisted.
Find out moreRef: 2025/3136 - 15 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Procedure Packs from Richardson Healthcare Ltd is now resolved.
Find out moreRef: 2025/3101 - 15 December 2025
Important Customer Notice Status Resolved Type Product Update
The product update due to a documentation review with products supplied by Locamed is now complete.
Find out moreRef: 2025/3081 - 12 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Barrier Cream with Medicare Plus International is now resolved.
Find out moreRef: 2025/3184 - 12 December 2025
Important Customer Notice Status New Type Product Update
The supplier Ontex UK Ltd has informed us of a product update with its Disposable Continence Pads.
Find out moreRef: 2025/3183 - 12 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier B Braun Medical Ltd has informed us of a supply issue with its Safety Vascular Access Needle.
Find out moreRef: 2025/3176 - 12 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Patient Dry Wipes from Ecolab Ltd is now resolved.
Find out moreRef: 2025/3093 - 12 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited has improved.
Find out moreRef: 2025/2975 - 11 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Facemask Anaesthetic and Paediatric Aerosol Mask products from Intersurgical Ltd is continuing.
Find out moreRef: 2025/3182 - 11 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Medicina Limited has informed us of a supply issue with its Oral Tip Syringes.
Find out more