Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

Find out more

Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 6 May 2026

Important Customer Notice Status Update Type Supplier Update

Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Set Alaris VP Volumetric Pump FKA879 (ICN 3327)

Ref: 2026/3327 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with administration set Alaris VP volumetric pump from Becton Dickinson UK Ltd is continuing.

Find out more

Field Safety Notice Kimal Namic White Star Handle Manifolds and Namic Rotating Adaptor Syringes (ICN 3326)

Ref: 2026/3326 - 20 May 2026

Important Customer Notice Status Update Type Product Recall

MHRA has issued a Device Safety Information (DSI) regarding Medline Industries LP and Kimal PLC having identified safety issues with the Namic Angiographic Control Syringes with RA and Namic White Star Off Handle Manifold devices.

Find out more

Supply Issues Vygon UK Ltd Needlefree Extension Set FSW489 (ICN 3227)

Ref: 2026/3227 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree extension sets from Vygon UK Ltd is continuing.

Find out more

Supply Issues Proact Medical Ltd Multiple Products Across Various Frameworks (ICN 3330)

Ref: 2026/3330 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Proact Medical is continuing.

Find out more

Supply Issues KCI Medical Limited (3M) Forced Air Warming Products VCB154, VCB070 and VCB071 (ICN 3093)

Ref: 2025/3093 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

Find out more

Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe Products FWC082 (ICN 3280)

Ref: 2026/3280 - 18 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood gas syringe products from Becton Dickinson UK Ltd is now resolved.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Clip Applier Products FFL317 and FFL103 (ICN 3118)

Ref: 2025/3118 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with clip applier products from Johnson & Johnson Medical Ltd is continuing.

Find out more

Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 18 May 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with blood collection products from Greiner Bio-One is continuing.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

Find out more

Supply Issues Richardson Healthcare Ltd Single Use Tourniquet Adult Pull Through FWJ062 (ICN 3293)

Ref: 2026/3293 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with single use tourniquet adult pull through from Richardson Healthcare Ltd is continuing.

Find out more

Product Update Molnlycke Health Care Biogel Super-Sensitive Surgeons Gloves (ICN 3334)

Ref: 2026/3334 - 18 May 2026

Important Customer Notice Status New Type Product Update

The supplier Molnlycke Health Care Ltd has informed us of a product update with its Biogel Super-Sensitive range of surgeon’s gloves.

Find out more

Product Update Coloplast Limited Wellead Range of Self-Retaining Catheter (Foley) 2-Way Silicone (ICN 3312)

Ref: 2026/3312 - 15 May 2026

Important Customer Notice Status Resolved Type Delisting

Coloplast Limited informed us that its Wellead range of self‑retaining (Foley) 2‑way silicone catheters are to be discontinued.

Find out more

Supply Issues Becton Dickinson UK Ltd Stopcock with Extension Line FVK958 (ICN 3305)

Ref: 2026/3305 - 15 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with stopcock extension line from Becton Dickinson UK Ltd is now resolved.

Find out more

Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 15 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Redland embh Group Limited has informed us that the supply issue with its Newcastle urine collection pack is ongoing.

Find out more

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products from Johnson & Johnson Medical Ltd is continuing.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads