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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Administration Sets FKA397 (ICN 2864)

Ref: 2025/2864 - 16 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from Becton Dickinson UK Ltd has improved.

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Safety Alert Aurum Pre-Filled Syringes Phased Introduction of New 10ml CONNECT Syringe Barrel: Importance of Selecting Compatible Needle Free Connectors to Minimise the Risk of Syringe Blockage (ICN 3015)

Ref: 2025/3015 - 16 July 2025

Important Customer Notice Status New Type Safety Alert

The MHRA has issued a Device Safety Information Notice, DSI 2025 02, to make healthcare professionals aware of the importance of using connectors which are compatible with the Aurum new connect syringe barrel.

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Supply Issues Medicina Limited Hypodermic and Insulin Syringes (ICN 2855)

Ref: 2025/2855 - 16 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Hypodermic and Insulin Syringes from Medicina Limited is now resolved.

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Supply Issues Intersurgical Ltd Airway Management Multiple Products (ICN 3026)

Ref: 2025/3026 - 16 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Intersurgical Ltd has informed us of a supply issue with its Airway Management products.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Sets KFK366 (ICN 2913)

Ref: 2025/2913 - 15 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Sets from Becton Dickinson UK Ltd is continuing.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 15 July 2025

Important Customer Notice Status Update Type Supplier Update

The derogation with Blood Collection products from Greiner Bio-One Ltd is continuing.

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Supply Issues Becton Dickinson Blood Collection Needles KFK216 (ICN 3017)

Ref: 2025/3017 - 15 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Needles from Becton Dickinson is continuing.

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Supply Issues Integra Neurosciences Specialist Wound Care Products ELY289 and ELY374 (ICN 2873)

Ref: 2025/2873 - 15 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Specialist Wound Care products from Integra Neurosciences is continuing.

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Supply Issues Paul Hartmann Ltd Cosmopor E Adhesive Island Dressing Products EIJ039 and EIJ041 (ICN 2803)

Ref: 2025/2803 - 15 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with the Cosmopor E range of Adhesive Island Dressing products from Paul Hartmann Ltd is continuing.

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Supply Issues Delmore Eye Masks CVW021 (ICN 2903)

Ref: 2025/2903 - 15 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Eye Masks from Delmore is now resolved.

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Supply Issues ICU Medical Tracheostomy Tubes Change of Manufacturers Codes FDF10217 and FDF10219 (ICN 2955)

Ref: 2025/2955 - 11 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier ICU Medical has informed us the supply issue with its Tracheostomy Tube products is continuing.

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Supply Issues Essity UK TENA HM Multiple Products (ICN 2984)

Ref: 2025/2984 - 11 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Essity UK TENA HM has informed us that the supply issue with its multiple products across our Orthotic Services Immobilisation Services and Associated Products framework has improved.

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Product Update Danone Nutricia Ltd (Medical) Brand Changes ABT077 and ABT740 (ICN 3025)

Ref: 2025/3025 - 11 July 2025

Important Customer Notice Status New Type Product Update

The supplier Danone Nutricia Ltd (Medical) has informed us of a product update with its Infant Feeding products.

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Supply Issues Johnson & Johnson Medical Ltd Surgical Stapling FGE8405, FGE8409 and FGE8418 (ICN 3023)

Ref: 2025/3023 - 11 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical Ltd has informed us of a supply issue with its Surgical Stapling products.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 11 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Medtronic Limited has informed us of a supply issue with its Clip Applier.

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