Further Competition and Managed Services Guide

This guide sets our understanding of the key considerations to:

  • develop your strategy
  • engage stakeholders and generate a specification
  • engaging suppliers
  • deciding on the route to market
  • contracting and implementing a Further Competition or Managed Service utilising the frameworks and guidance and support provided by NHS Supply Chain: Diagnostic, Pathology and Therapy Technologies and Services.

We welcome dialogue with you in the early stages of your thinking to provide some initial guidance on the steps required to realise an effective Further Competition or Managed Service. You will need to engage the relevant stakeholders at your trust, identifying current assets, spend and maintenance arrangements, and align yourself to the various sign off stages required by your trust.

Phase 1 – Engagement

We will engage with you at the various stages of a Further Competition or Managed Service:

  • At the onset, you must be engaging the correct stakeholders, capturing information on assets, maintenance, primary and sub contractor spend, budget availability and identifying trust sign off processes.
  • Linking into the NHSI sign off process for high value projects is also a key consideration at the onset of a project, if applicable.
  • We will detail the award options in our Framework Agreement so that you can decide the route to market and confirm the process and support we provide.

We will then:

  • Issue the framework information including the awarded suppliers, product scope and any relevant guidance documents.
  • Set up and initiate the project, allocating you a dedicated representative.
  • Select the most appropriate articles / templates for the trust to complete.

See our Useful Links section for our Engagement Data Set Checklist.

Phase 2 – Development

Once the scope of the replacement has been defined you will be required to:

  • Develop and define your specification
  • Compile questions relevant to the service required
  • Develop evaluation criteria compatible with the framework
  • Set realistic and meaningful KPIs.

We will support and guide on:

  • The development of the tender documentation including providing templates to define requirements and evaluation criteria.
  • Ensure a consistent approach to Suppliers – standardising tenders and reducing the potential for commercial challenges.
  • Review final templates to ensure compliance to framework.
  • We can publish your tender documents to the market.

Phase 3 – Evaluation

Upon the tender documents being published to the market, you will be required to:

  • Reply to bidder clarification questions
  • Upon the tender closing, evaluate tender responses.

We can:

  • Coordinate tender responses and clarification questions (Q&A) but the trust will need to input into the question responses.

Phase 4 – Award and Evaluation

Once the tender responses have been evaluated you will be responsible for:

  • Completing award letters to both successful and unsuccessful bidders
  • Issuing award letters and managing the standstill period
  • Responding to any legal challenges, if they arise
  • Ensuring the implementation carried out within the agreed parameters and on time
  • Ongoing contract management.

We will:

  • Offer templates for award Letters and call-off documents
  • Facilitate the NHS Supply Chain catalogue changes or provide a Unique Reference Number (URN) for Direct orders.

Downloads ▼

  • Engagement Data Set Checklist

    A PDF document summarising the data required for Further Competition and Managed Services