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Supply Issues Danone Nutricia Ltd (Medical) Oral Nutritional Supplement Products ABX148 and ABX434 (ICN 2368)

Important Customer Notice Update

Ref: 2023/2368 ICN Number: 2368
  • The supply issue with Oral Nutritional Supplement products from Danone Nutricia Ltd (Medical) is continuing.
  • One product code is now available to order through our online catalogue:
    • ABX075 – Oral Nutritional Supplement – Adult.
  • One further product code is now affected and unavailable to order:
    • ABX148 – Oral Nutritional Supplement – Adult.
  • One previously affected product code is now suspended and unavailable to order:
    • ABX434 – Oral Nutritional Supplement – Adult.
  • Two product codes are affected in total.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Unfortunately, there are no alternatives available for product code ABX434. Customers are advised to view the online catalogue for products they deem suitable.
  • We will update the ICN when we have further information.
  • The supply issue is now anticipated to be resolved by 18 March 2024.

Change:

  • The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its Oral Nutritional Supplement products.
  • Two product codes are affected:
    • ABX075 – Oral Nutritional Supplement – Adult
    • ABX434 – Oral Nutritional Supplement – Adult.
  • The supply issue is due to supplier manufacturing issues.

Impact:          

  • The affected codes are still available to order on an intermittent supply basis.
  • Unfortunately, there are no alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by 15 January 2024.

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2368 Danone Nutricia Product Listing with Alternatives 20 February 2024

    An Excel file showing the affected products for ICN 2368.
    Login to view the downloads