Supply Issues Delmore Disposable Slipper and Eye Mask Products (ICN 2282)

• The supply issue of Disposable Slipper and Eye Mask products from Delmore Ltd is continuing.
• Six product codes are affected in total.
• The affected product codes remain suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue for the affected products.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption.  We will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 19 April 2024.

• The supply issue of Disposable Slipper and Eye Mask products from Delmore Ltd is continuing.
• All affected product codes are now suspended and unavailable to order:
  • CVW016, CVW091, CVW019 and CVW020, VW021 and CVW033.
• Six product codes remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is now anticipated to be resolved by 5 February 2024.

• The supply issue of Slipperettes with Delmore Ltd is continuing.
• Two additional product codes are suspended and unavailable to order:
  • CVW019 – Slipperettes Unisex Latex-Free Disposable Stretchable Non-Slip
  • CVW020 – Slipperettes Unisex Latex-Free Disposable Stretchable Non-Slip.
• Four of the affected product codes remain suspended and unavailable to order:
  • CVW016, CVW091, CVW019 and CVW020.
• Two of the affected product codes remain available but may be subject to intermittent supply:
  •  VW021 and CVW033.
• 6 product codes are affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is now anticipated to be resolved by 29 December 2023.

Change:

• The supplier Delmore has informed us of a supply issue with its Disposable slipper and Eye Mask products.
• There are four product codes affected.
• The supply issue is due to supplier manufacturing issues.

Impact:          

• Two of the affected product codes are currently suspended:
  • CVW091 – Slippers unisex latex-free disposable non-slip stretchable
  • CVW016 – Foam Slippers Unisex Latex-Free Disposable Stretchable Non-Slip.
• Two of the affected product codes are currently subject to intermittent supply:
  • CVW021 – Eye Mask To Improve Sleep
  • CVW033 – Eye Mask To Aid Sleep.
• Potential indirect alternative products are available to order through our online catalogue.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 30 October 2023.

Next Steps:              

• Customers are advised to log into our website to view the potential indirect alternative products.
• We will update the ICN when we have further information.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.