Skip to main content

Supply Issues KCI Medical Limited Coban 2 Bandages (ICN 2392)

Important Customer Notice Update

Ref: 2024/2392 ICN Number: 2392
  • The supply issue with Dressing and Wound Care products from KCI Medical Limited is continuing.
  • 14 further product codes are now affected:
    • ECA210, ECA211, ECA209, ECA218, ECA219, ECA222, ECA223, ECA449, ECA214, ECA215, ECA213, ECA217, ECA220 and ECA221.
  • Ten product codes are now suspended and unavailable to order:
    • ECA210, ECA211, ECA209, ECA218, ECA219, ECA222, ECA223, ECA449, ECD503 and ECA203.
  • Seven product codes are subject to intermittent supply:
    • ECA214, ECA215, ECA213, ECA217, ECA220, ECA221 and ECA136.
  • 17 product codes are now affected in total.
  • The supply issues are caused by a combination of challenges at the production facility.
  • The supplier has issued a customer letter.
  • To ensure continuity of supply on the key products and mitigate effects of these challenges KCI Medical Limited have taken the decision to prioritise the following products for production:
    • ECA136 2094 – Coban 2 Compression System 10cm KIT
    • ECA449 2094XL – Coban 2 Compression System 10cm Long KIT
    • ECA203 2794E – Coban 2 LITE Compression System 10cm KIT
    • ECA220 20721 – Coban 2 Compression System 2.5cm Layer #2 (compression layer)
    • ECA213 20022 – Coban 2 Compression System 5cm Layer #2 (compression layer).
  • The estimated recovery date for the prioritised products is April 2024, however this is subject to change by the supplier.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and to access the customer letter.
  • We do not currently have a resolution date for the supply issue and will update this ICN as soon as we have further information.
  • The supply issue with Dressing and Wound Care products from KCI Medical Limited is continuing.
  • One further product is now unavailable to order from our online catalogue:
    • ECA136 – Bandage compression 2 layer kit leg ulcers.
  • One previously affected product code is now available to order from our online catalogue, however it will continue to be subject to intermittent supply:
    • ECD503 – Bandage cohesive.
  • ECA203 remains subject to intermittent supply.
  • Three product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for most of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • Please note there are currently no identified alternative products for ECA136.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 30 April 2024.

 

  • The supply issue with Dressing and Wound Care products from KCI Medical Limited is continuing.
  • One further product code is due to be suspended imminently and will be unavailable to order from our online catalogue:
    • ECD503 – Bandage cohesive.
  • One previously affected product code is now subject to intermittent supply:
    • ECA203 – Bandage compression 2 layer kit leg ulcers Reduced Compression.
  • Two product codes are affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is still anticipated to be resolved by 31 March 2024.

Change:

  • The supplier KCI Medical Limited has informed us of a supply issue with its Dressing and Wound Care products.
  • One product code is affected:
    • ECA203 – Bandage compression 2 layer kit leg ulcers Reduced Compression.
  • The supply issue is due to supplier manufacturing issues.
  • Demand for this product has increase and manufacturing capacity has not yet kept up with demand.

Impact:

  • ECA203 is currently suspended.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • The supply issue is anticipated to be resolved by 31 March 2024.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2392 KCI Medical Product Listing with Alternatives 5 April 2024

    An Excel file showing the product listing with alternatives for ICN 2392.
    Login to view the downloads
  • 2392 KCI Medical Customer Letter 5 April 2024

    A PDF showing the customer letter for ICN 2392.