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NHS Supply Chain announces new Category Management Service Providers

13 March 2023

NHS Supply Chain announce the appointment of its Non-Medical Category Management Service Providers (CMSPs), as part of the Operating Model implementation programme.

I am pleased to announce the awarding of these two contracts. Through these contract awards, we will be working collaboratively with our partners to drive innovation and implement a common model for excellence in category management.

The requirements on our partners is to ensure that the strategic priorities of the wider NHS are always our priority, as we focus on making it easier for the NHS to put patients first.

Andrew New, Chief Executive Officer of NHS Supply Chain

Following a successful, single procurement process, which commenced in April 2022, NHS Supply Chain awarded contracts for its Food and Facilities (including Office Solutions) categories on 11 March 2023, with the new contracts officially commencing on 5 July 2023.

Implementation of services will run from 1 April to 4 July 2023.

The two successful awarded CMSPs are:

Food category, has been awarded to Foodbuy Europe Limited.

I am delighted that Foodbuy have been awarded the NHS Supply Chain contract, this is a significant retention for us, and we are proud of what we have delivered during our first five-year term. The contract was won based on our passion for healthy, nutritious, and sustainable food in the NHS and our ambition to build on the strong base we have developed so far ensuring that patients, visitors, and staff remain at the heart of all our decisions.

We are excited to continue the award-winning Chefs Academy program, offering training to develop skills and culinary knowledge which to date has seen 200 chefs take part. We are looking forward to supporting the NHS Supply Chain as they implement their new Operating Model, and we are dedicated to continuing to bring insight, innovation and great value to the NHS moving forward.

Karl Atkins, Managing Director of Foodbuy

Facilities (including Office Solutions) category, has been awarded to NHS North of England Commercial Procurement Collaborative (NOE CPC)

We are delighted to have retained and grown our service provider contract. I am incredibly proud of the NOE CPC team and our achievements over the last five years which have laid the foundations for this award. We look forward to a continued and closer partnerships within the NHS. I am confident we will bring our shared NHS values to the new NHS Supply Chain model.

This is a great opportunity to apply our excellence in category management, working closely with care providers and suppliers across all of the NHS to deliver quality, value and resilient supply chains. There are challenging times ahead, but we look forward to the challenge, building on our relationships with colleagues across NHS Supply Chain and welcoming new colleagues to our organisation.

Keith Rowley, Managing Director at NHS North of England Commercial Procurement Collaborative

The two external service providers will work closely with NHS Supply Chain’s central team and will support NHS Supply Chain’s ambition to partner more expertly and deliver greater value for the NHS.

The CMSPs will provide:

  • Specialist category knowledge, skills, and expertise.
  • Expertise in category management.
  • Renewed focus and energy on supplier performance improvements.
  • Support for strategic objectives including resilience, sustainability, and innovation.
  • A culture of collaboration to support the development of best practice.

Each contract will be for an initial period of 45 months (excluding the three-month implementation period), with a possible additional 24-month extension, subject to contract performance.

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Notes to editors

All information in this press release is correct at the time of going to press.

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About NHS Supply Chain

NHS Supply Chain are part of the NHS family and manage the sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We manage more than 7.7 million orders per year across 129,420 order points and 16,705 locations. We deliver over 35 million lines of picked goods to the NHS annually and our systems consolidate orders from over 1100 suppliers. This enables us to bring value to our NHS partners, helping them save time and money in removing duplication of overlapping contracts.

Our operating model aims to leverage the buying power of the NHS to drive savings and provide a standardised range of clinically assured, quality products at the best value through a range of specialist buying functions.

The model consists of specialist procurement functions delivering clinical consumables, medical technologies, capital medical equipment, and non-medical products such as food and office solutions. Two enabling services for logistics and supporting technology underpin the model.

NHS Supply Chain is committed to enabling the NHS to deliver safe and excellent patient care.

About Foodbuy Europe Limited

Foodbuy is a leading food procurement organisation based in the UK. With £1bn of managed spend, Foodbuy bring together a wide range of foodservice and hospitality clients to buy food.  With a team of over 200 procurement professionals, Foodbuy work closely with their clients to deliver expert procurement services saving them both time and money.  Foodbuy are part of Compass Group UK & Ireland.

Foodbuy purchase directly from manufacturers and growers and their suppliers range from the most recognised brands in the industry to regional and local providers.

About NHS North of England Commercial Procurement Collaborative

Established in 2007, and wholly owned by the NHS, NHS North of England Commercial Procurement Collaborative (NOE CPC) provides collaborative and bespoke procurement solutions to the NHS and other public sector organisations.

NOE CPC, through their category expertise and harnessing collective buying power they deliver comprehensive, compliant, and innovative procurement solutions which save the NHS money.