Office Supplies

This framework starts on 13 July 2026, runs for 48 months and ends on 12 July 2030, with no option to extend.  

There are 14 suppliers, including 6 new suppliers, on the framework offering an extended product range and more choice to customers. See the Suppliers section for a full list of suppliers on this framework.

Areas covered

There are 7 lots on this framework (see Product Categories section for a full list). 

See our Downloads ▼ section for the full product listing on the Framework Matrices / Product Matrix.

Resilience

Our increased knowledge of the global manufacturing base following COVID-19 and subsequent global supply challenges, means we are better able to identify potential risks and mitigate them by building resilience into our sourcing strategies.

For this framework we are adopting measures including ensuring suppliers hold more stock in UK warehouses and providing forward trackers so that suppliers can build up contingency stock in the event of a supply disruption.

How to purchase from the framework

Products available via our Stocked and eDirect supply routes can be purchased using our online catalogue or through your own purchase-to-pay system.

Important notice – for stocked products only.

Following the move to Buy Price = Sell Price, new contract / framework prices will only come into effect when stock of all product at the old contract / framework price has been depleted.

To order products via the direct route:

• Customers will need to obtain a quotation through our Category team to benefit from National Framework Agreement Pricing. Please quote the framework reference number when contacting your preferred supplier to ensure the correct pricing and compliance.
• Our Category team will then provide you with a Unique Reference Number (URN). This URN must be detailed on your purchase order to order the required equipment.
• Customers have two options to procure equipment via the framework. Trusts can either direct award if internal Standard Financial Instructions (SFIs) are followed or carry out a pricing exercise via the framework which will be managed by our Category team. Both options require trusts to request URN numbers from the Category team. Please contact the Facilities and Office Solutions team with any queries.
• See our Downloads ▼ section for contact information for direct suppliers on this framework agreement.

Ordering samples

Product samples are available from all of the suppliers on the framework.

Please note that the decision to supply samples, along with the unit of issue, supplied quantity, time to supply and free of charge nature of any request, is solely the decision of the relevant supplier(s).

Requests for samples should initially be discussed with your NHS Supply Chain ICS Manager. They will then work with you and the respective supplier(s) to agree requests and order on your behalf.

The framework can support mini competitions on Specialist Labels and Technology for further savings. If you are interested in further information, please contact Facilities and Office Solutions to find out more.

The framework currently has an NCP or Core Range of products covering lots 1-6. These ranges have duplicates reduced with volume aggregated to achieve the best possible price at a national level, without sacrificing quality. Competitions for these ranges are renewed regularly to ensure we achieve the best pricing possible.

Sustainability, net zero and social value are important elements in how NHS Supply Chain build our framework offering through the procurement process, tendering, supplier award and contract management. There are five mandatory requirements for suppliers to address supporting compliance with relevant PPNs and NHS England policy.

• Carbon Reduction Plan (PPN 006)
• Evergreen Assessment 
• Modern Slavery Assessment (PPN 009)
• Social Value (PPN 002)
• NHS England Net Zero Supplier Roadmap and Horizon Scanning.

Awarded suppliers meet the current milestones on the net zero roadmap and have awareness and understanding of future milestones.

Social value

See our Downloads▼ section for further information on suppliers’ social value commitments.

Sustainable opportunities

The following sustainable opportunities are available on this framework:

• Reduction in consumption opportunities – high yield printer cartridges are available throughout the range. The MPCs for standard and high yield cartridges are the same, with an ‘x’ on the end of corresponding high yield cartridges.
• Use of sustainable materials – NCP 100% recycled white A4 paper (WHO264), manilla envelopes (DL, C4, C5, C6).
• Waste services – take back schemes, recycling services for printer cartridges. For more information, please contact the Facilities and Office Solutions team.

42 products are being delisted. 39 of these have an identified alternative.

See our Downloads ▼ section to view the full list of delisted products and details of the alternatives available.

There are 14 suppliers on this framework. They are:

• ACS Technology Group Ltd
• Banner Group Limited
• Bates Office Services Ltd
• Blake Office Supplies Ltd
• Dakota Integrated Solutions
• Digital Devices Ltd
• Lyreco UK Limited
• Noendis Ltd
• Premier Paper Group Ltd
• The Barcode Warehouse
• Thomas Stoner Supplies Ltd
• UK Laser Supplies Ltd
• Valley Northern Ltd
• Zebra Technologies Europe Limited.

The following suppliers are being delisted at the start of the framework agreement:

• Misco Technologies.

There is an extensive product list from a wide range of suppliers in the market. 468 new products have been added, and these are highlighted in the product listing. There are new products ranges added to the framework, including various types of specialist labels.

There are 7 lots on this framework:

• Lot 1: Paper and Card
• Lot 2: General Stationery
• Lot 3: Electronic Office Supplies – OEM Cartridges
• Lot 4: Electronic Office Supplies – Remanufactured and Compatible Cartridges
• Lot 5: Envelopes
• Lot 6: Labels and Specialist Labels
• Lot 7: Technology.

See our Downloads ▼ section for the full product listing, and details of any delisted lines and details of alternative products in the Framework Matrices.

Choice

• Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

• Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
• Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
• Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

• An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
• Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

• Dedicated Acute team and Out of Hospital Care team – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
• NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
• Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
• Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
• Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process, supported by engagement with customers.

Peace of mind

• Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivalled dependability and responsiveness when it comes to our delivery services.
• Framework agreement – awarded in accordance with UK procurement legislation.
• Sustainability – Sustainable procurement is embedded into our category management processes to ensure that our suppliers meet requirements for carbon reduction plans, evergreen assessment, modern slavery, social value and NHS England net zero supplier roadmap. Additionally, our logistics partner is certified ISO14001.