Patient Safety Congress

In light of the sad news of HM Queen Elizabeth II passing, the Congress will now take place on 24 -25 October at Manchester Central.

This year, the HSJ Patient Safety Congress will take place in Manchester on 24 – 25 October. Running across two days, the conference offers attendees the opportunity to step back from the day-to-day, reflect on patient safety and take back actionable insights that will make a difference.

Acting as a platform of discovery, the event’s core purpose is to embolden, enlighten and empower healthcare professionals across the country to improve quality of care and will provide a 360-degree view on the latest safety challenges, developments and innovations. 

Come and listen to our panel discussion which will look at “Challenges and possibilities of integrating human factors and ergonomics into healthcare“.

Colette Longstaffe, Product Assurance Specialist, NHS Supply Chain will be joined by Dr Tracey Herlihey, Head of Patient Safety Incident Response Policy, NHS England and NHS Improvement, Professor Chris Frerk, Chair, Clinical Human Factors Group and Professor Paul Bowie, Programme Director (Safety and Improvement) and Senior Investigation Science Educator, NHS Education for Scotland and Healthcare Safety Investigation Branch (HSIB).

Topics covered will include;

• Hear from experts on the current barriers and opportunities of bringing human factors into the health system
• Discuss ways you can get past system and cultural issues to operationalise human factors thinking
• Hear different perspectives on the system from each speaker, whilst also learning from their shared thinking to help you incorporate human factors in your organisation.

Importance of Customer feedback.

Initial part of the complaints process.

Timeframe for containment.

Importance of SIREN.