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Field Safety Notice Advance Medical Designs Turkuaz Medical Sterile Ultrasound Gel and Associated Products (ICN 2248)

Important Customer Notice Field Safety Notice

Ref: 2023/2248 ICN Number: 2248


NHSSC Ref: 43



  • The supplier Advance Medical Designs has issued a Field Safety Notice for a precautionary recall of Turkuraz Medical Sterile Ultrasound Gel and Convenience Kits which contain Turkuraz Medical Sterile Ultrasound Gel as a component, due to a mislabelling issue.
  • The instructions for use state that the gel can be used internally, but the correct instruction for use is for use on intact skin only.
  • The gel packets with the Lot numbers listed in the Field Safety Notice are considered mislabelled.


Products Affected:

  •  Five of these product codes are available from NHS Supply Chain.
NPC Product Description Supplier Code / MPC Route
VJD4482 Probe Cover Sterile Gel ASG-001 eDirect
VJD4493 Probe Cover w/Cylindrical Molded Tip 13 x 244cm 20-PMT03 eDirect
VJD4502 Probe Cover Softflex w/Easy Insert Sterile Gel and Bands 10 x 122cm 20-PC448 eDirect
VJD4517 Probe Cover w/T Shaped Molded Tip 13 x 231cm 20-PMT04 eDirect
VJD4526 Probe Cover Gel Sachet 20ml 50-GEL-20 eDirect
  • Please note only the Lot numbers listed in the Field Safety Notice are affected.


Next Steps:

  • Read and follow the full instructions in the Field Safety Notice and share with all users of the affected products.
  • Cease use and quarantine all affected batches.
  • Complete the Response Form on pages 11-12 whether you have affected product or not, by emailing it to:
  • Advance Medical Designs will arrange collection of the affected products in your possession.
  • Contact your local NHS Supply Chain Customer Service Advisor with full details of the affected products including National Product Code, Lot numbers and quantity stating whether boxes or eaches. This will enable us to offer support or raise credit on your behalf, as necessary.
  • Where potential alternatives are identified, Customers are advised to consult their own clinical experts to ensure suitability for your organisation’s use of these products.


If you have any further questions, please contact your local NHS Supply Chain Customer Service Advisor.


Please be aware that in the event of a Field Safety Notice or Product Recall, we may need to provide manufacturers, UK responsible Persons and Distributers with contact details of customers who have potentially received the affected stock. This is to help them to reconcile their stock and evidence to the regulators that all actions have been taken to ensure that the unused products have been removed from customers to prevent inadvertent use of faulty and potentially unsafe products.


Downloads ▼

  • 2248 Advance Medical Designs Product Listing with Alternatives 18 August 2023

    An Excel file showing the Product Listing with Alternatives for ICN 2248.
  • 2248 Advanced Medical Designs Field Safety Notice Recall 18 August 2023

    A PDF file showing the Field Safety Notice for ICN 2248.