Field Safety Notice FVCA – 2023-001 Avanos Ballard Oral Care Swab Incorrect Expiry Dates (ICN 2062)
Important Customer Notice Field Safety Notice
Ref: 2023/2062
ICN Number: 2062
Alert:
- The supplier Avanos has issued an urgent precautionary Field Safety Advisory Notice that is affecting certain Lots of the Avanos* Ballard* Oral Care products that were distributed with incorrect expiration dates on the label.
- The labelled expiration dates of the impacted product codes were printed with a 10 year expiration date however, the product codes have an established shelf life of 5 years.
- The intended use of these products is to apply a mouth moisturizer as well as wiping the lips, mouth, teeth, and soft tissue of patients who require oral hygiene assistance.
- There are currently no expired product codes among the impacted Lots, therefore there is no immediate patient risk and all product codes listed in Appendix 1 are safe to use on patients. However, the impacted product codes should not be used past their actual expiration dates.
- The hazardous situation with expired product codes has the potential for the component to break or detach leading to the potential for a minor choking hazard.
Products Affected:
- Two of the affected product codes are available from NHS Supply Chain please refer to the attached product listing.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
Next Steps:
- Read and follow the full instructions in the Field Safety Notice and share this with all users of the affected product codes.
- Ensure all users are aware of the correct expiration dates of the impacted product codes and are safely used on patients prior to expiry.
- There is no need to return any impacted product to Avanos.
If you have any further questions, please contact your local NHS Supply Chain Customer Service Advisor.