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Field Safety Notice Philips Trilogy Evo, Evo O2, EV300 Loss of Power Alarm (ICN 2493)

Important Customer Notice Update

Ref: 2024/2493 ICN Number: 2493

  • Philips Respironics has issued an update to the Field Safety Notice advising the release of a mandatory Software update, Version 1.06.10.00 and a User Manual addendum for the Trilogy Evo, Trilogy Evo O2, and the Trilogy EV300 ventilators.
  • These updates resolve the safety issues outlined in Section 1 of the Field Safety Notice and in appendix A.
  • In addition, the software update and User Manual addendum will also address other non-safety related issues not previously communicated, which are outlined in appendices B and C. Please note that any corrections resolved in previous software updates are included in this software update.
  • Please refer to the below Field Safety Notice update, the Trilogy Clinical Caregiver Manual addendum, and the excel list of impacted serial numbers.
  • All devices are required to be updated to version 1.06.10.00.

Download our publications ▼

  • 2493 Philips Respironics Field Safety Notice Update 5 August 2024

    A PDF showing the Field Safety Notice Update for ICN 2493.
  • 2493 Philips Respironics Field Safety Notice 9 April 2024

    A PDF showing the Field Safety Notice for ICN 2493.
  • 2493 Philips Respironics Impacted Serial Numbers 5 August 2024

    An Excel file showing the impacted serial numbers for ICN 2493.
  • 2493 Philips Respironics Trilogy Clinical Caregiver Manual Addendum 5 August 2024

    A PDF showing the user manual addendum for ICN 2493.