Skip to main content

Supply Issues B Braun Medical Ltd Moisturiser Products MRB161, MRB162, MRB698, MRB852 and MTH85144 (ICN 2521)

Important Customer Notice Supply Issues

Ref: 2024/2521 ICN Number: 2521


  • The supplier B Braun Medical Ltd has informed us of a supply issue with its Moisturiser products.
  • There are five product codes affected.
  • The supply issue is due to a combination of factors: resource challenges, technical issues at the manufacturing plant and a spike in demand in the EU market.


  • Three product codes are currently suspended and unavailable to order:
    • MRB161- Moisturiser Cream bottle 500ml wall mountable
    • MRB698 – Moisturiser Cream bottle 500ml wall mountable
    • MTH85144 – Moisturiser – Cream 20ml Tube.
  • One product code is currently unavailable:
    • MRB852 – Moisturiser Cream tube 100ml fragrance free.
  • One affected product code is currently subject to intermittent supply:
    • MRB162 – Moisturiser Cream bottle 100ml.
  • Potential indirect alternative products are available to order through our online catalogue.
  • We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 30 June 2024.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 2521 B Braun Product Listing with Alternatives 30 April 2024

    An Excel file showing the product listing with alternatives for ICN 2521.
    Login to view the downloads