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Supply Issues Flexicare Medical Limited Respiratory Solutions Multiple Products (ICN 2192)

Important Customer Notice Update

Ref: 2023/2192 ICN Number: 2192

  • The supply issue with multiple Respiratory Solutions products from Flexicare Medical Limited is continuing.
  • Flexicare Medical is currently set up as a distributor while Clement Clarke is in the process of novating their product lines over to them.
  • 12 product codes are now delisted due to a system integration error during the transition. They are temporarily unavailable via NHS Supply Chain until new codes are created:
    • FDD1160, FAG1082, FAG3442, FAG3444, FXU007, FAG1208, FAG1209, FAG1206, FAG3720, FAG3721, FAG3722 and FAG3443.
  • Four product codes remain available to order but subject to intermittent supply:
    • FDE85133, FDE923, FDD848 and FDE210.
  • 16 product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for some of the affected products.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We are continuously working with supplier to set up new codes and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 11 February 2025.

Download our publications ▼

  • 2192 Flexicare Medical Product Listing and Delisted with Alternatives 16 January 2025

    An Excel file showing the product listing and delisted with alternatives for ICN 2192.
    Login to view the downloads