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Supply Issues Ivory and Ledoux Ltd Marillo Foods Ltd Canned Foods AGU003 and AGU027 (ICN 1708)

Important Customer Notice Update

Ref: 2022/1708 ICN Number: 1708
  • The supply issue of Canned Food products with Ivory and Ledoux Ltd is continuing.
  • Two product codes remain suspended and unavailable to order.
    • AGU003 and AGU027.
  • We will continue to review the stock to minimise further disruption.
  • The supply issue is now anticipated to be resolved by 1 June 2024.
  • The supply issue of Canned Food products with Ivory and Ledoux Ltd is continuing.
  • Two product codes remain suspended and unavailable to order:
    • AGU003 Salmon pink 213g
    • AGU027 Salmon pink 418g.
  • There are currently no potential alternative products available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 22 January 2024.
  • The supplier Ivory and Ledoux Ltd has informed us that the supply issue with its canned food is ongoing.
  • Two further product codes are now suspended and unavailable to order:
    • AGU003 Salmon pink 213g
    • AGU027 Salmon pink 418g.
  • Two product codes are affected in total.
  • A previously affected product code AJQ212 Mushrooms has now been delisted.
  • There are currently no potential alternative products available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • The suppliers Ivory and Ledoux Ltd and Marillo Foods Ltd have informed us that the supply issue with Canned Foods and Oil is improving.
  • Five of the previously affected product codes are now available to order from our online catalogue:
    • AFC029, AFC038, AGU351, AFC013, and AGU725.
  • One product code remains affected in total.
  • AJQ212 remains suspended and unavailable to order.
  • There are currently no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code.
  • The supply issue is now anticipated to be resolved by 30 June 2023.
  • The suppliers Ivory and Ledoux Ltd and Marillo Foods Ltd have informed us that the supply issue with Canned Foods and Oil is still ongoing.
  • Four product codes are now available to order through our online catalogue.
  • One additional product code is now affected.
  • There are now a total of six affected product codes.
  • Indirect alternative product codes are available to order for AJQ212 and AGU725.
  • There are currently no approved alternatives for the remaining four product codes.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 31 March 2023.

 

  • The suppliers Ivory and Ledoux Ltd Marillo Foods Ltd have informed us that the supply issue with Canned Foods and Oil is still ongoing.
  • Five additional product codes are now affected by the supply issues and have been suspended and are unavailable to order.
  • There are now a total of seven product codes affected.
  • Two of the previously affected product codes are now available to order:
    • AGU026 – Canned Fish
    • AJQ181 – Canned vegetables Tomatoes whole plum 800g A2.
  • AHB072 – Pitted Prunes are available whilst stocks last.
  • Potential indirect alternative products are available to order through our online catalogue:
  • The supply issue is anticipated to be resolved by the end of February 2023.

Change:

  • The suppliers Ivory and Ledoux Ltd, and Marillo Foods Ltd have informed us of significant supply issues with its canned food and oil.
  • The four product codes affected are:
  • AFC029 – Long Life Oil
  • AJQ175 – Canned Vegetables
  • AGU026 – Canned Fish
  • AJQ181 – Canned Vegetables
  • The supply issue is due to product shortages and supply issues in the countries of production as well as packaging, transport and labour issues.

Impact:          

  • The affected codes are currently unavailable to order.
  • Potential indirect alternative products are available on three of the affected codes.
  • There are currently no identified potential alternative products available for AJQ181.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • The supply issue is anticipated to be resolved on 30 July 2022. 

Next Steps:              

  • Alternative items can be found on the Multi-Temperature Distribution framework in the interim. Please ask your relevant Account Manager to support with this.
  • If you have any further questions, please contact your local NHS Supply Chain Food Account Manager or Customer Services Advisor.

Downloads ▼

  • 1708 Ivory Marillo Product Listing and Delisted with Alternatives 29 June 2023

    An Excel file showing the product listing for this ICN.
    Login to view the downloads