Supply Issues Ivory and Ledoux Ltd Marillo Foods Ltd Canned Foods AGU003 and AGU027 (ICN 1708)
Important Customer Notice Update
Ref: 2022/1708
ICN Number: 1708
- The supply issue with Canned Food products from Ivory and Ledoux Ltd is continuing.
- Two product codes remain suspended and unavailable to order:
- AGU003 – Salmon pink 213g
- AGU027 – Salmon pink 418g.
- Due to the ongoing supply issue, we have currently supressed the codes from the online catalogue until this issue is resolved.
- Unfortunately, there are no salmon alternatives available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes.
- We will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 1 November 2024.
- The supply issue of Canned Food products with Ivory and Ledoux Ltd is continuing.
- Two product codes remain suspended and unavailable to order.
- AGU003 and AGU027.
- We will continue to review the stock to minimise further disruption.
- The supply issue is now anticipated to be resolved by 1 June 2024.
- The supply issue of Canned Food products with Ivory and Ledoux Ltd is continuing.
- Two product codes remain suspended and unavailable to order:
- AGU003 Salmon pink 213g
- AGU027 Salmon pink 418g.
- There are currently no potential alternative products available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 22 January 2024.
- The supplier Ivory and Ledoux Ltd has informed us that the supply issue with its canned food is ongoing.
- Two further product codes are now suspended and unavailable to order:
- AGU003 Salmon pink 213g
- AGU027 Salmon pink 418g.
- Two product codes are affected in total.
- A previously affected product code AJQ212 Mushrooms has now been delisted.
- There are currently no potential alternative products available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes.
- The suppliers Ivory and Ledoux Ltd and Marillo Foods Ltd have informed us that the supply issue with Canned Foods and Oil is improving.
- Five of the previously affected product codes are now available to order from our online catalogue:
- AFC029, AFC038, AGU351, AFC013, and AGU725.
- One product code remains affected in total.
- AJQ212 remains suspended and unavailable to order.
- There are currently no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these.
- See our Downloads ▼ section to access the product listing for further information on the affected product code.
- The supply issue is now anticipated to be resolved by 30 June 2023.
- The suppliers Ivory and Ledoux Ltd and Marillo Foods Ltd have informed us that the supply issue with Canned Foods and Oil is still ongoing.
- Four product codes are now available to order through our online catalogue.
- One additional product code is now affected.
- There are now a total of six affected product codes.
- Indirect alternative product codes are available to order for AJQ212 and AGU725.
- There are currently no approved alternatives for the remaining four product codes.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 31 March 2023.
- The suppliers Ivory and Ledoux Ltd Marillo Foods Ltd have informed us that the supply issue with Canned Foods and Oil is still ongoing.
- Five additional product codes are now affected by the supply issues and have been suspended and are unavailable to order.
- There are now a total of seven product codes affected.
- Two of the previously affected product codes are now available to order:
- AGU026 – Canned Fish
- AJQ181 – Canned vegetables Tomatoes whole plum 800g A2.
- AHB072 – Pitted Prunes are available whilst stocks last.
- Potential indirect alternative products are available to order through our online catalogue:
- The supply issue is anticipated to be resolved by the end of February 2023.
Change:
- The suppliers Ivory and Ledoux Ltd, and Marillo Foods Ltd have informed us of significant supply issues with its canned food and oil.
- The four product codes affected are:
- AFC029 – Long Life Oil
- AJQ175 – Canned Vegetables
- AGU026 – Canned Fish
- AJQ181 – Canned Vegetables
- The supply issue is due to product shortages and supply issues in the countries of production as well as packaging, transport and labour issues.
Impact:
- The affected codes are currently unavailable to order.
- Potential indirect alternative products are available on three of the affected codes.
- There are currently no identified potential alternative products available for AJQ181.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
- The supply issue is anticipated to be resolved on 30 July 2022.
Next Steps:
- Alternative items can be found on the Multi-Temperature Distribution framework in the interim. Please ask your relevant Account Manager to support with this.
- If you have any further questions, please contact your local NHS Supply Chain Food Account Manager or Customer Services Advisor.