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Supply Issues Joint Operations Ltd Dressings and Wound Care Products (ICN 2409)

Important Customer Notice Update

Ref: 2024/2409 ICN Number: 2409
  • The supplier Joint Operations Ltd has now informed us of a discontinuation with its Dressings and Wound Care products, which were previously subject to supply issues.
  • There are 64 product codes affected.
  • The supplier is discontinuing these products due to issues with the CE certification process for these ranges.
  • The affected product codes are available whilst stocks last, they will then be delisted and unavailable to order from our online catalogue.
  • Potential indirect alternative products are available to order through our online catalogue for most of the affected products. The alternative product codes have been amended and updated on the product listing.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Please note affected products ELA1202, ELA1379 and ELY944 are currently suspended and unavailable to order.
  • The supply issue of Dressings and Wound Care products from Joint Operations Ltd is continuing.
  • 12 product codes are now suspended and unavailable to order:
    • ELA1196, ELA1198, ELA1199, ELA1201, ELA1204, ELA1377, ELA1379, ELA1391, ELA1392, ELA1393, ELA1395 and ELA1396.
  • 26 product codes remain subject to intermittent supply.
  • 38 product codes remain affected in total.
  • Potential direct and indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 3 May 2024.

Change:

  • The supplier Joint Operations Ltd has informed us of a supply issue with its Dressings and Wound Care products.
  • The supply issue is due to delays in renewing their CE certification.
  • Customer products held in trust stock are not subject to any recall and we have not been notified of any patient safety incidents from the use of these products.

 Impact:         

  • Four affected product codes are currently suspended and unavailable to order:
    • ELA1201, ELA1377, ELA1379 and ELA1396.
  • 34 affected product codes are currently subject to intermittent supply.
  • There are 38 stocked and non-stocked product codes affected in total.
  • Potential direct and indirect alternative products are available to order through our online catalogue. However, some of these products may also be subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Please note there are currently no identified alternatives available for product code, ELA1399.
  • The supply issue is anticipated to be resolved by 28 February 2024.

Next Steps:              

  • Customers are advised to log into our website to view the potential direct and indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

 

Downloads ▼

  • 2409 Joint Operations Delisted Products with Alternatives 14 May 2024

    An Excel file showing the affected with alternatives for ICN 2409.
    Login to view the downloads