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Supply Issues Mediq Healthcare Film Dressing ELW542 (ICN 2398)

Important Customer Notice Supply Issues

Ref: 2024/2398 ICN Number: 2398


  • The supplier Mediq Healthcare has informed us of a supply issue with its Film Dressing, ELW542.
  • The supply issue is due to supplier manufacturing issues caused by CE certification problems.


  • ELW542 is currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
    • ELW1109, ELW325 and ELW213.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • The supply issue is anticipated to be resolved by 31 March 2024.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.


Downloads ▼

  • 2398 Mediq Healthcare Product Listing with Alternatives 5 January 2024

    An Excel file showing the product listing with alternatives for ICN 2398.
    Login to view the downloads