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Supply Issues Mediq Healthcare Film Dressing Products ELW550, ELW542, ELW552 and ELW880 (ICN 2398)

Important Customer Notice Update

Ref: 2024/2398 ICN Number: 2398
  • The supply issue with Film Dressing products from Mediq Healthcare is continuing.
  • One further product code is now suspended and unavailable to order:
    • ELW550 – Dressing vapour-permeable adhesive film sterile 6cm x 7cm.
  • One product code is now subject to intermittent supply:
    • ELW542 – Dressing vapour-permeable adhesive film sterile 10cm x 12cm.
  • Two product codes remain suspended and unavailable to order:
    • ELW552 – Dressing vapour-permeable adhesive film sterile 4cm x 5cm
    • ELW880 – Dressing vapour-permeable adhesive film sterile 10cm x 25cm.
  • Four product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • Please note two indirect alternatives are currently suspended and unavailable to order but other alternatives are available:
    • ELW550 and ELW85043.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 26 July 2024.
  • The supply issue with Film Dressing products from Mediq Healthcare is continuing.
  • Two further product codes are now suspended and unavailable to order:
    • ELW552 – Dressing vapour-permeable adhesive film sterile 4cm x 5cm
    • ELW880 – Dressing vapour-permeable adhesive film sterile 10cm x 25cm.
  • One product code remains suspended and unavailable to order:
    • ELW542 – Dressing vapour-permeable adhesive film sterile 10cm x 12cm.
  • Three product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 28 June 2024.

 

  • The supply issue of Film Dressing products from Mediq Healthcare UK Limited is continuing.
  • One product code is affected in total.
  • The affected product code remains suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 1 May 2024.

Change:

  • The supplier Mediq Healthcare has informed us of a supply issue with its Film Dressing, ELW542.
  • The supply issue is due to supplier manufacturing issues caused by CE certification problems.

Impact:

  • ELW542 is currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
    • ELW1109, ELW325 and ELW213.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
  • The supply issue is anticipated to be resolved by 31 March 2024.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

 

Downloads ▼

  • 2398 Mediq Healthcare Product Listing with Alternatives 12 June 2024

    An Excel file showing the product listing with alternatives for ICN 2398.
    Login to view the downloads