Supply Issues Multiple Suppliers Fixation Pants Multiple Products (ICN 2228)
Important Customer Notice Update
Ref: 2023/2228
ICN Number: 2228
- The suppliers Ontex Healthcare Ltd and forma-care UK Ltd have informed us that the supply issue with their Fixation Pant Products is ongoing.
- A further two products are now affected:
- CPF1579 – Fixation Pants for use with Pads with Legs XL 105-130cm Comfort
- CFP1349 – Fixation Pants for use with Pads without Legs XXL 140-180cm Basic.
- There are nine product codes affected in total.
- All the affected product codes are currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 29 September 2023.
Change:
- The suppliers Ontex Healthcare Ltd and Forma-Care UK Ltd have informed us of a supply issue with their Fixation Pant products.
- There are seven product codes affected:
- CFP2004 – Fixation Pants for use with Pads without Legs XL 120-160cm Comfort
- CFP3895 – Fixation Pants for use with Pads without Legs 3XL 160-200cm Comfort
- CFP387 – Fixation Pants for use with Pads without Legs XL 120-150cm Basic
- CFP238 – Fixation Pants for use with Pads without Legs Large 100-140cm Basic
- CFP1409 – Fixation Pants for use with Pads with Legs Large 85-110cm Comfort
- CFP2080 – Fixation Pants for use with Pads without Legs 3XL 110-210cm Basic
- CFP232 – Fixation Pants for use with Pads without Legs Medium 80-120cm Basic.
- The supply issue is due to supplier manufacturing issues.
Impact:
- The products are now suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 29 August 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to monitor the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.