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Supply Issues Durbin PLC Intra Uterine Device Products (ICN 2186)

Important Customer Notice Update

Ref: 2023/2186 ICN Number: 2186
  • The supply issue of Intra Uterine Device (IUD) products with multiple suppliers has improved.
  • One product code is now available to order:
    • GBB007.
  • One product code remains affected with supplier Durbin PLC and is unavailable to order:
    • GEZ85000.
  • There are currently no identified alternative products available to order through our online catalogue for GEZ85000.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code.
  • We will continue to review the stock to minimise further disruption.  We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 29 February 2024.
  • The supply issue of Intra Uterine Device (IUD) products with multiple suppliers is continuing.
  • Two product codes remain affected in total:
    • GEZ85000 and GBB007.
  • GEZ85000 is available to order but remains subject to intermittent supply.
  • GBB007 is suspended and unavailable to order.
  • There are still no identified alternative products available to order through our online catalogue for GEZ85000.
  • Potential indirect alternative products are available to order through our online catalogue for the other affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 30 January 2024.
  • The supply issue of Intra Uterine Device (IUD) products with multiple suppliers is continuing.
  • Two product codes remain affected in total:
    • GEZ85000 and GBB007.
  • GEZ85000 is available to order but remains subject to intermittent supply.
  • GBB007 is suspended and unavailable to order.
  • There still are no identified alternative products available to order through our online catalogue for GEZ85000.
  • Potential indirect alternative products are available to order through our online catalogue for the other affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 2 January 2024.
  • The supply issue of Intra Uterine Device (IUD) products with multiple suppliers is continuing.
  • Two product codes remain affected in total:
    • GEZ85000
    • GBB007.
  • GEZ85000 is available to order but remains subject to intermittent supply.
  • GBB007 is suspended and unavailable to order.
  • Please note there are currently no identified alternative products available to order through our online catalogue for GEZ85000.
  • Potential indirect alternative products are available to order through our online catalogue for some of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption.
  • The supply issue is now anticipated to be resolved by 30 November 2023.
  • The supply issue of Intra Uterine Device (IUD) products with multiple suppliers is continuing.
  • Two product codes remain affected in total:
    • GEZ85000
    • GBB007.
  • GEZ85000 is available to order but remains subject to intermittent supply.
  • GBB007 is suspended and unavailable to order.
  • Seven product codes have now been delisted, GEZ161, GEZ169, GEZ170, GEZ171, GEZ179, GBB002 and GEZ167.
  • Please note there are currently no identified alternative products available to order through our online catalogue for GEZ85000.
  • Potential indirect alternative products are available to order through our online catalogue for some of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 13 November 2023.
  • Multiple suppliers have informed us that the supply issue with their Intra Uterine Device (IUD) products is ongoing.
  • One further product code is now suspended and unavailable to order:
    • GEZ85000
  • GBB007 remain suspended and unavailable to order.
  • Five product codes are now delisted and unavailable to order:
    • GEZ161, GEZ169, GEZ170, GEZ171 and GEZ179.
  • One new product code is now delisted and unavailable to order:
    • GBB002.
  • GEZ167 is available whilst stock lasts, once the stock is depleted the product code will be delisted and unavailable to order.
  • Nine product codes are affected in total.
  • There are currently no identified alternative products available to order through our online catalogue for GEZ85000, GEZ171 and GEZ179.
  • Potential indirect alternative products are available to order through our online catalogue for the other affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 13 November 2023.

Change:

  • Multiple suppliers have informed us of a supply issue with their Intra Uterine Device (IUD) products.
  • There are six product codes affected.
  • The supply issue is due to raw material shortage.

Impact:          

  • The affected product codes are currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • Please note that for one of the affected product codes, there are currently no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these:
    • GEZ179.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 1 December 2023.

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to monitor the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2186 Durbin PLC Product Listing 1 February 2024

    An Excel file showing the affected product codes for ICN 2186.
    Login to view the downloads