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Supply Issues Richardson Healthcare Ltd Dressing Products EIJ025 and EJE139 (ICN 2483)

Important Customer Notice Supply Issues

Ref: 2024/2483 ICN Number: 2483


  • The supplier Richardson Healthcare Ltd has informed us of a supply issue with its Dressing products.
  • The two product codes affected are:
    • EIJ025 – Dressing Adhesive Island Non-Woven Fabric Semi Permeable Backing Sterile
    • EJE139 – Non-adhesive super absorbent dressing Sterile.
  • The supplier has advised that due to the current situation in the Red Sea they are expecting intermittent supplies of these products for the next few months.
  • Due to this ongoing supply issue EIJ025 is now being threshold managed as it is subject to Protect Demand Management.


  • EIJ025 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
  • EJE139 is currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • The alternatives in the product listing are currently being updated to show in the online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 28 June 2024.

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives and to view the product codes currently subject to Protect Demand Management.
  • Customers are advised to check the potential alternatives for slight differences for example a slight change in the size of the product.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2483 Richardson Healthcare Product Listing with Alternatives 27 March 2024

    An Excel file showing the product listing with alternatives for ICN 2483.
    Login to view the downloads
  • Control and Protect Demand Managed Product Matrix

    An Excel file detailing the products currently subject to Control and Protect Demand Management. This is updated weekly.
    Login to view the downloads