Upgrading Our Finance System to Oracle Fusion Cloud Software

It’s been a while since we provided an update on where we are with moving our finance system from Oracle E-Business to Oracle Fusion.  The system go-live was postponed from 1 April 2024, but we are excited to be working to a new go-live date of the 1 October 2024.

The project has a focus on upgrading our finance system as we are moving from our current Oracle E-Business Suite on-premise solution to an Oracle Fusion Financials cloud-based solution.

As part of our technology transformation programme, we migrated our eDirect orders away from our Resus warehouse management system to a new core ordering system (Oracle) and a new warehouse management system.

Due to this split in our order types, some of our consolidated invoicing customers currently receive two GL files feeds (Resus and Oracle) and two supporting invoices, one for each file. With our move to Oracle Fusion, customers will go back to a single GL file and supporting invoice which will be in the existing Oracle format.

Many of our customers use our current billing portal to self-retrieve copies of their statements and invoices. As part of our move to Oracle Fusion Financials, we have chosen to adopt the Oracle Bill Management platform as it seamlessly integrates with Oracle Fusion and offers our customers similar functionality to our billing system today.

From 1 April October all invoices / credit memos will be distributed from Oracle Bill Management. This will also be used to retrieve copy invoices and access statements. Access and training for the system will be communicated out in due course.

The existing billing portal will still be available for all documents up to and including 30 September 2024.

The format of the invoices and credit notes that we issue will differ slightly with the change in the new system. If you scan our invoices in and use Optical Character Recognition (OCR) software to pull the data off the invoices you may need to adjust your software for the new format documents. We will issue templates once they are finalised so you can make any necessary preparations ahead of 1 October 2024.

All these changes will come into effect from 1 October 2024. From this date there may be a freeze period where no invoices / credit memos are issued as we cut over to our new system. All documents up to and including 27 September 2024 will be sent from our current system so there will be no delays or impacts to financial reporting for the period ended 30 September 2024.

What will remain the same:

• All customer payment terms.
• Your regular accounts receivables contacts and their contact details.
• Your account number.
• The query dispute process with Customer Services.

What will be changing:

• Billing system being replaced by Oracle Bill Management.
• Format of correspondence you receive.
• Content and frequency of chasing letters.
• Document sequencing of invoice numbers.
• Reduction in GL File Feeds.

If you have any questions or concerns about our move to the Oracle Fusion Financials system and / or your bill management, please contact our Oracle Fusion Project Team at: