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Website and Systems

Improving Our Website User Experience

8 April 2022

Keeping you informed about changes to our website's overall design.

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Information Website – Access Additional Content With a Website Login

2 March 2022

Find out the benefits of having a website account and how to apply for one.

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Product Suspension Reasons

28 January 2022

Following customer feedback we have streamlined our product suspension reasons and made them more transparent.

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Online Catalogue – Keep Up To Date With Product Changes

21 December 2021

Find out how to stay informed about product changes by using the amendments section of our online catalogue.

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NHS Supply Chain Online Catalogue Update for Office and Stationery Products

4 November 2021

Improving our catalogue making it easier to order office and stationery products.

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Update on eDC and Home Delivery Service Ordering Issues

17 September 2021

An update on the recent catalogue refresh issues affecting Third Party EDI providers and NHS trusts orders.

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Enhancements to the Product Catalogues (Category Tower 6)

21 July 2021

Improving classification of products and devices is part of ensuring that we are easier to do business with.

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New Customer Services Telephone Numbers

20 July 2021

Our Customer Services Team will be moving to a new BT Cloud telephony system during June 2021.

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We’re Upgrading Our Website Servers

12 June 2021

You may need to add new IP addresses to your organisation's network.

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Changes To Order Confirmations

25 September 2020

Our latest CTR update will change order confirmations for orders placed outside of our eCommerce Platform.

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