Maintenance, Repair and Calibration of Medical Equipment
Overview
This framework starts on 1 October 2022, runs for 72 months and ends on 30 September 2028. This includes a 48 month extension.
Working with you to plan the maintenance cover that meets your needs.
Our Framework Agreement for Maintenance, Repair and Calibration of Medical Equipment is a nationally available agreement that incorporates a variety of service providers covering a large range of medical equipment categories, from Patient Assessment and Monitoring, through to Radiotherapy and Imaging.
Download our ‘How to’ guide for detailed information on:
- New Business Requests – a step by step guide to using the NHS Supply Chain Maintenance Framework Agreement for the first time.
- Purchase Orders – a step by step process to enable you to place orders easily.
- Point of Sale Maintenance – defines how orders can be placed for maintenance contracts when purchasing equipment via our route.
- Decommissioned or Cancelled Contracts – sets out the process required when replacing or taking equipment out of use.
- Renewals – summarises how we can support you with the renewal of existing contracts placed through the Framework Agreement.
Continuity of cover is extremely important in maintaining equipment efficiency. It helps avoid unplanned expense and inconvenience due to breakdowns or equipment being out of service. By working closely with you we can ensure that you avoid breaks in cover, therefore eliminating additional costs.
See our Downloads ▼ section for further information about how we can support you to renew your contracts on time.
- To avoid the impact of breakdowns and lost clinical time due to equipment being out of service which can have serious implications on department performance.
- To avoid unplanned down time due to delays in service response where contracts have lapsed.
- Unplanned maintenance costs quickly erode any savings that you have made.
- Down time can be planned to minimise impact on patients and maximise use of clinical time.
- Planned Preventative Maintenance (PPM) visits can be carried out at regular intervals and at an agreed time.
- Continuity of cover is guaranteed, and emergency call out charges are avoided.
- Costly PCI (Pre Contract Inspection) in the event of lapsed contracts are NOT required.
- Planning maintenance renewals enables you to make an informed decision in terms of cover level and length of contract term (Multi-Year Contracts offer higher savings than annual contracts).
- Evaluating maintenance requirements and your installed base may stimulate equipment replacement planning.
- Aligning your contract term to your equipment replacement programme allows you to take advantage of any Multi-Year Discounts that are offered in order to improve savings opportunities, which can contribute to cost improvement plan targets.
Sustainability and Social Value
From April 2022 all of our frameworks have adopted the Procurement Policy Notice 06/20.
Suppliers
See our Downloads ▼ section for the latest Supplier Matrix.
The Supplier Matrix is a quick reference guide that helps you to determine which service providers are able to offer cover for the equipment listed.
If you are unable to find what you are looking for, please contact us:
Maintenance Team
Product Categories
Lot 1 – Beds, Furniture and Pressure Area Care:
- Beds
- Chairs and furniture
- Cots
- Dynamic mattresses and cushions
- Treatment couches
Lot 2 – Patient Bathing, Handling and Transport:
- Baths, patient lifts, showers, cubicles
- Hoists and scales
- Transfer chairs, stretchers, wheelchairs, stand aids
- Trolleys including powered and mortuary trolleys
Lot 3 – Temperature Control:
- Blood tracking equipment
- Body chambers
- Chillers, fridges and freezers for medical equipment, or use in laboratory, blood bank, mortuary, pharmacy
- Cryogenic systems
- Ice machines
- Medical product and sample carriers
- Patient temperature control
- Plasma freezers and thawers
- Platelet agitators and incubators
- Temperature loggers, monitoring and mapping
- Ultra low temperature freezers
Lot 4 – Patient Assessment, Monitoring and Life Support:
- Anaesthesia
- Cardiac electrophysiology
- Cardiac lung function
- Cardiac transducers<
- Defibrillation devices
- Heart and lung perfusion
- Intra aortic balloon pumps
- Jaundice meters
- Mobile or static pumps including infusion, syringe, volumetric, patient controlled pain relief, syringe drivers
- Neonatal incubators, warmers
- Non-specified trauma, life support
- Oxygen concentrators, regulators and therapy systems
- Patient assessment and testing
- Patient monitoring and recording
- Phototherapy units
- Spirometers
- Temperature pacing units
- Ventilators and Continuous Positive Airway Pressure (CPAP) devices, humidifiers
- Wound treatment
Lot 5 – Microscopes:
- Microscopes – inverted, upright, laboratory, ophthalmic, pathology, surgical, outpatient, dental
- Microscopy camera and imaging systems
- Slide scanners
Lot 6 – Dental Equipment:
- Dental chairs
- Dental compressors
- Dentistry equipment and tools
Lot 7 – Endoscopy:
- Electro-medical
- Flexible endoscopes
- Rigid endoscopes
- Ultrasound endoscopes
Lot 8 – Ophthalmology:
- Aberrometry
- Computerised sight charts
- Corneal equipment – pachymetry, cross-linking
- Ophthalmic diagnostic testing – biometry, ultrasound, phoropter, auto-refractors
- Ophthalmic imaging such as slit lamps
- Perimeter equipment, field analyser
- Phacoemulsification and vitrectomy
- Pupilometer equipment including Pupillary Distance (PD) meters
- Specular microscopy
Lot 9 – Lasers:
- Dermatological lasers
- Ophthalmic lasers
- Surgical lasers
Lot 10 – Renal and Urodynamics:
- Haemodialysis
- Haemofiltration
- Peritoneal dialysis
- Urodynamics and treatment systems
Lot 11 – Tier 1 Imaging:
- Computed Tomography (CT) scanners
- Fluoroscopy and angiography
- Hybrid imaging
- Imaging surgical systems such as surgical navigation systems and focussed ultrasound
- Magnetic Resonance Imaging (MRI) scanners
- Nuclear medicine imaging systems such as gamma camera systems and Positron Emission Tomography (PET)
Lot 12 – Tier 2 Imaging:
- Bladder scanners
- Bone densitometry
- Clinical imaging specimen cabinets
- Computerised and Digital Radiography readers (CR and DR)
- Contrast injectors
- Dental imaging such as X-ray and ultrasound
- Lithotripsy
- Mammography (digital and analogue)
- Medical photography and printing
- Mobile Image Intensifiers (MII)
- Mobile X-ray systems
- Patient positioning and quality assurance systems
- Static X-ray systems
- Ultrasound including physiotherapy
Lot 13 – General Theatre, Orthopaedics and Physical Therapy:
- Anatomical simulation and training
- Arthroscopy
- Insufflators
- Mobile or fixed theatre lights, pendants, booms, beams and control panels
- Non-surgical treatment including light therapy
- Operating tables and transfer systems
- Orthopaedic power tools
- Physical treatment such as rehabilitation and physiotherapy
- Rotablation
- Smoke evacuators
- Suctions units
- Surgery systems such as electrosurgical, hydrosurgery and cryosurgical
Lot 14 – Decontamination:
- Automated endoscope re-processers
- Bed pan washers
- Drying cabinets including endoscope storage
- Health Technical Memorandum (HTM) testing
- Laboratory water systems
- Macerators
- Sterilisers including fogging devices, steam and hydrogen peroxide
- Trolley washers
- Ultrasonic cleaners
- Ultra-Violet (UV) systems
- Washer disinfectors including chambers
- Water treatment and purification systems including reverse osmosis
Lot 15 – Laboratory, Pathology and Analysis Equipment:
- Amplification
- Analysers and meters
- Automated systems
- Blending
- Cabinets, chambers and hoods such as UV, smoke, fume, anaerobic, laminar flow, glove and humidity or temperature controlled
- Chromatography, spectroscopy, and spectometry
- Digital morphology
- Drying
- Gel and liquid analysis including culture systems
- Heating
- Histology, histopathology, cytology and microbiology
- Liquid handling and measuring
- Mixing
- Mortuary tables
- Point of care marker and analyses
- Pumping
- Sample / tissue preparation and processing
- Screening and immunoassay systems, analysers and processors
- Separation
- Shaking
- Slicing
- Storage and safety
- Weighing and measuring
Lot 16 – Radiotherapy Equipment and Treatment Systems:
- Brachytherapy seeds and their associated systems
- Radiotherapy treatment and planning systems such as linear accelerators (linac)
Lot 17 Robotic Surgical Systems:
- Robotic systems including surgical systems
Key Benefits
- Unique framework discounts.
- No cost for using our Framework Agreement.
- Transparent pricing and savings.
- No need to FTS (Find a Tender Service) contracts – we’ve done that for you.
- Simple quote and order system to reduce timescales.
- Single point of contact for all maintenance contracts.
- Choice – multi year, multi supplier, multi cover level options and POS options.
- You maintain your relationship with the service provider.
- Simplified renewals process.
- You have total control over the level of risk taken when selecting your cover level.
- Ability to quote across multiple suppliers to reduce number of orders and therefore invoices.
- Increased range of equipment coverage with over 200 equipment areas.
- 134 suppliers now on the Framework Agreement.
Service Commitments:
- Quotation data issued 3 months in advance of renewal (where supplier procedures allow).
- Purchase orders placed with suppliers within 5 days of receipt.
- Queries/quote reiterations responded to within 5 days, any large/ complex quotes will be managed on a case-by-case basis.
- Provision of asset registers to provide data on contracts held with NHS Supply Chain.
Links section
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Diagnostic Equipment and Services
Category information and links relating to our diagnostics equipment, services and capital equipment products.
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Capital Care Team
Contact details for our team of dedicated 'capital equipment account managers', or Capital ICS Managers.
Download our publications ▼
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Supplier Matrix
An Excel file showing the supplier matrix for this framework.
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Capital Maintenance - How to Order
A PDF guide of how to take out a maintenance contract.
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Maintenance Decommissioning Equipment Form
A PDF form for decommissioning equipment or cancel maintenance contracts.