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Paper Hygiene

Type: New Contract Reference: ITT_766 Supply Route: Stocked, Blue Diamond, eDirect
Start Date: 8 April 2024 Expiry Date: 7 April 2026

The framework for Paper Hygiene starts on 8 April 2024, runs for 24 months and ends on 7 April 2026. There is an option to extend for an additional 24 months.

The framework has an expanded range of suppliers, several of which manufacture and source raw materials within the UK.

There are eight Lots on this framework:

  • Lot 1: Hand Towel Sleeves
  • Lot 2: Hand Towel Rolls
  • Lot 3: Centrefeed
  • Lot 4: Fascial Tissues
  • Lot 5: Couch Rolls
  • Lot 6: Jumbo Rolls
  • Lot 7: Bulk / Conventional
  • Lot 8: System.

Net Zero and Social Value
From April 2022 all of our frameworks have adopted the Procurement Policy Notice 06/20. The suppliers on this framework have demonstrated their plans for:

  • Tackling economic inequality.

Sustainable opportunities/solutions/products on this framework

  • Both Essity and Metsa have specific hand towel and toilet roll sustainable products.

Important notice – for stocked products only.
Following the move to Buy Price = Sell Price, new contract / framework prices will only come into effect when stock of all product at the old contract / framework price has been depleted.

28 lines are being delisted at the start of the framework.

See our Downloads section for details of the products removed from our catalogue..

There are 17 suppliers in total on this framework, below is the full list of suppliers available on this framework:

Arrow County Supplies
HC Innovations
Kimberly Clark
MC Tissue
Parc Global Supplies
Polyco Healthline


  • Leading suppliers on contract – providing enhanced range and value from a single source.

More savings

  • Pay less – with NHS Supply Chain you have a wider range of product options so you can select the ones that are fit for purpose and value for money.
  • Leave your tendering to us – spend less time and money on tendering and let our procurement specialists undertake it on your behalf.
  • Back office savings – the efficiency of our service, ranging from e-ordering to consolidated deliveries, enables significant back office savings.

More value

  • An integrated approach – the financial benefits of NHS Supply Chain go beyond just product prices. Our approach is an integrated one that reduces cost throughout the supply chain, from raw materials to global logistics, resulting in a much lower total cost.
  • Purchasing through our route – when there are changes in the market, we can help minimise the impact of price rises and give support with cost saving initiatives.

Our knowledge and expertise

  • Dedicated Hospital Care and Out of Hospital Care Teams – your day to day contact for all queries. They will help you identify savings opportunities, solve any issues on your behalf and ensure high service levels are always met.
  • NHS Supply Chain Buyers – procurement specialists in their product fields who can give expert advice on new and alternative products.
  • Implementation Team – experts in helping you set up the new processes and training required when introducing new products.
  • Customer Services Team – with the daily support provided by our dedicated and knowledgeable advisors and service managers you know you are in safe hands.
  • Customer Assurance – providing customers with the confidence and assurance of products using a process of clinical evaluation and engagement with clinical users. This ensures all products are clinically assured by the CaPA process supported by engagement with an aligned Trusted Customer.

Peace of mind

  • Dependable deliveries – having access to the know-how and resources of one of the world’s largest logistics companies means we can offer unrivaled dependability and responsiveness when it comes to our delivery services.
  • Framework agreement – awarded in accordance with UK procurement legislation.
  • Sustainable development – we are certified to ISO 140001 International Standard for Environment Management System.

Downloads ▼

  • Framework Matrices

    An Excel spreadsheet detailing the products included and those removed from this framework.
    Login to view the downloads