Skip to main content

Supply Issues Vernacare International Limited Foam Wash Products GDW045, GDW113 and MRB1273 (ICN 2382)

Important Customer Notice Update

Ref: 2023/2382 ICN Number: 2382
  • The supply issue with Foam Wash products from Vernacare International Limited is continuing.
  • Three product codes are affected in total.
  • The affected product codes remain suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption.  We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 31 March 2024.
  • The supply issue with Foam Wash products from Vernacare International Limited is continuing.
  • One further product code is now suspended and unavailable to order:
    • MRB1273.
  • Three product codes are now affected in total.
  • The affected product codes are suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is still anticipated to be resolved by 1 February 2024.

Change:

  • The supplier Vernacare International Limited has informed us of a supply issue with its Foam Wash products.
  • The two product codes affected are:
    • GDW045 and GDW113.
  • The supply issue is due to supplier manufacturing issues.

Impact:           

  • The affected codes are still available to order however they are subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue.
  • However, some of these products may also be subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 1 February 2024. 

Next Steps:                                 

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues, and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

 

Downloads ▼

  • 2382 Vernacare International Limited Product Listing with Alternatives 3 January 2024

    An Excel file showing the product listing with alternatives for ICN 2382.
    Login to view the downloads