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Supply Issues Vernacare International Limited No Rinse Foam Wash Products GDW113, GCZ85022 and GDW045 (ICN 2382)

Important Customer Notice Update

Ref: 2023/2382 ICN Number: 2382
  • The supply issue with No Rinse Foam Wash products from Vernacare International Limited is continuing.
  • One product code has been moved to new ICN 2559:
    • GDW167 – Moisturising cream cleanser Wash cream 150ml.
  • All further updates for this product code will be communicated through this ICN.
  • Three product codes remain suspended and unavailable to order:
    • GDW113 – Foam wash – Senset skin cleansing foam 300ml canister
    • GCZ85022 – Skin Cleanser 200ml foam
    • GDW045 – Foam wash 150ml.
  • Three product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for most of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is still anticipated to be resolved by 12 July 2024.
  • The supply issue with Skin Cleansing products from Vernacare International Limited is continuing.
  • One further product code which has been previously affected is now suspended and unavailable to order:
    • GDW113 – Foam wash – Senset skin cleansing foam 300ml canister.
  • Three product codes remain suspended and unavailable to order:
    • GCZ85022 – Skin Cleanser 200ml foam
    • GDW045 – Foam wash 150ml
    • GDW167 – Moisturising cream cleanser Wash cream 150ml.
  • Four product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is still anticipated to be resolved by 12 July 2024.
  • The supply issue with Skin Cleansing products from Vernacare International Limited is continuing.
  • Two previously affected product codes which were removed from suspension on the last update are now suspended and unavailable to order:
    • GDW045 – Foam wash 150ml
    • GDW167 – Moisturising cream cleanser Wash cream 150ml.
  • One product code remains suspended and unavailable to order:
  • GCZ85022 – Skin Cleanser 200ml foam.
  • Three product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for most of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • Please note GCZ85022 has no identified alternatives.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is still anticipated to be resolved by 12 July 2024.
  • The supply issue with Skin Cleansing products from multiple suppliers has improved.
  • Four product codes are now available to order through our online catalogue:
    • GDW045, GDW113, MRB1273 and GDW167.
  • One product code remains suspended and unavailable to order:
    • GCZ85022 – Skin Cleanser 200ml foam.
  • There are currently no alternatives, customers are advised to log into our online catalogue to view other products they deem suitable.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 12 July 2024.
  • The supply issue with Skin Cleansing products from multiple suppliers is continuing.
  • One further product code is now affected:
    • GDW167 – Moisturising cream cleanser Wash cream 150ml.
  • Five product codes are now affected in total.
  • Four of the affected product codes remain suspended and unavailable to order.
  • GDW045 remains subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for most of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 30 April 2024.
  • The supply issue with Foam Wash products from Vernacare International Limited is continuing.
  • One additional product is now affected GCZ85022.
  • Four product codes are affected in total.
  • 3 product codes remain unavailable to order.
  • GDW045 is subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption.
  • The supply issue is now anticipated to be resolved by 8 April 2024.
  • The supply issue with Foam Wash products from Vernacare International Limited is continuing.
  • Three product codes are affected in total.
  • The affected product codes remain suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption.  We will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 31 March 2024.
  • The supply issue with Foam Wash products from Vernacare International Limited is continuing.
  • One further product code is now suspended and unavailable to order:
    • MRB1273.
  • Three product codes are now affected in total.
  • The affected product codes are suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is still anticipated to be resolved by 1 February 2024.

Change:

  • The supplier Vernacare International Limited has informed us of a supply issue with its Foam Wash products.
  • The two product codes affected are:
    • GDW045 and GDW113.
  • The supply issue is due to supplier manufacturing issues.

Impact:           

  • The affected codes are still available to order however they are subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue.
  • However, some of these products may also be subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 1 February 2024. 

Next Steps:                                 

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues, and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

 

Downloads ▼

  • 2382 Vernacare International Product Listing with Alternatives 31 May 2024

    An Excel file showing the product listing with alternatives for ICN 2382.
    Login to view the downloads