Product Update Gojo Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Change:

• Gojo Industries Europe Ltd entered administration on 30 April 2024. This will result in Gojo being under the control of Administrators and their probable withdrawal from EU and UK markets.
• Gojo products (brand name ‘Purell’) will be impacted. This includes inserts (gel, foam, liquid products such as soap), dispensers, and associated wall brackets.
• NHS Supply Chain is working closely with Gojo and relevant departments to assess the supply position and alternative options.
• There is no immediate risk to supply of the affected products.

Products Affected:

• There are 39 affected products supplied by NHS Supply Chain.
• Demand Management has been applied to the affected products to prevent over ordering and ensure fair allocation of stock.
• 11 free standing hand sanitisers are also subject to Demand Management to protect supply of these products.
• See our Downloads ▼ section for more information on the products affected.

Next Steps:

• If you have previously purchased affected products from other distributors, please engage with them in the first instance.
• Customers should continue to order at normal levels.
• Orders for volumes above normal usage will be reduced or cancelled.
• Where possible, aim to utilise a single requisition point to place orders per delivery location for the affected products. This will enable control over internal distribution for these products.
• Customer ordering behaviour is vital to the successful management of this issue, so please adhere to the guidance being provided. Adverse customer ordering behaviour may negatively affect supply and hinder resilience planning currently underway.
• If you have any questions or queries about Demand Management, please contact your local NHS Supply Chain Customer Services Advisor.