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Supply Issues Medical Wire Transport Swabs HHD019 and HHD021 (ICN 2487)

Important Customer Notice Resolved

Ref: 2024/2487 ICN Number: 2487
  • The supply issue of Transport Swabs from Medical Wire has now been resolved.
  • All product codes are now available to order through our online catalogue.
  • This ICN is now closed.


  • The supplier Medical Wire has informed us of a supply issue with its Transport Swab products.
  • Two product codes are affected in total:
    • HHD019 – Transport Swab Gel Media Amies Charcoal
    • HHD021 – Transport Swab Gel Media Amies Charcoal.
  • The supply issue is due to raw material shortage.
  • HHD021 is being threshold managed as it is subject to Protect Demand Management.


  • HHD019 is suspended and unavailable to order.
  • HHD021 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
  • Potential indirect alternative products are available to order through our online catalogue:
    • KBZ85032 – Transport Swab Gel.
  • KBZ85032 is suitable for both affected product codes.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and for a full list of product codes subject to Protect Demand Management.
  • The supply issue is anticipated to be resolved by 29 April 2024.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products and to view the product codes currently subject to Protect Demand Management.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2487 Medical Wire Product Listing with Alternatives 5 April 2024

    An Excel file showing the product listing with alternatives for ICN 2487.
    Login to view the downloads
  • Control and Protect Demand Managed Product Matrix

    An Excel file detailing the products currently subject to Control and Protect Demand Management. This is updated weekly.
    Login to view the downloads