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Supply Issues Nottingham Rehab Supplies Aids for Daily Living Multiple Products (ICN 2497)

Important Customer Notice Resolved

Ref: 2024/2497 ICN Number: 2497


  • The supply issue with Aids for Daily Living multiple products from Nottingham Rehab Supplies is now resolved.
  • All product codes are now available to order through our online catalogue.
  • This ICN is now closed.


  • The supplier Nottingham Rehab Supplies has informed us of a supply issue with all their Aids for Daily Living products due to a security breach.
  • There are 129 product codes affected.


  • All the affected product codes are currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for some of the products.
  • We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We do not currently have a resolution date for the supply issue and will update this ICN as soon as we have further information.
  • Customers are advised to do a local stock check, to ensure they have stock available.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your clinical experts to ensure suitability for your organisations use of these products.


Downloads ▼

  • 2497 Nottingham Rehab Supplies Product Listing with Alternatives 12 April 2024

    An Excel file showing the product listing with alternatives for ICN 2497.
    Login to view the downloads