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Supply Issues Ontex Healthcare Ltd Fixation and Pull Up Pant Products (ICN 2467)

Important Customer Notice Update

Ref: 2024/2467 ICN Number: 2467
  • The supply issue with Fixation and Pull Up Pant products from Ontex Healthcare Ltd is continuing.
  • One further product code is now suspended and unavailable to order:
    • CFP280 – Absorbent Pull Up Pants D15.
  • Four product codes remain suspended and unavailable to order:
    • CFP1579, CFP1720, CCFP1409 and CFP1410.
  • Five product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is still anticipated to be resolved by 25 April 2024.
  • The supply issue with Fixation Pants from Ontex Healthcare Ltd is continuing.
  • Two further product codes are now suspended and unavailable to order:
    • CFP1579 and CFP1720.
  • Two previously affected product codes remain suspended and unavailable to order.
    • CFP1409 and CFP1410.
  • Four product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 25 April 2024.
  • The supply issue of Fixation Pants from Ontex Healthcare Ltd is continuing.
  • There are two product codes affected:
  • CFP1409 and CFP1410 products are suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is still anticipated to be resolved by 17 April 2024.

Change:

  • The suppliers Ontex Healthcare Ltd have informed us of a supply issue with their Fixation Pant products.
  • There are 2 product codes affected:
    • CFP1409 and CFP1410.
  • The supply issue is due to supplier manufacturing issues.

 Impact:          

  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 17 April 2024.

 Next Steps:               

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2467 Ontex Healthcare Ltd Product Listing with Alternatives 10 April 2024

    An Excel file showing the product listing with alternatives for ICN 2467.
    Login to view the downloads