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Supply Issues Urgo UK Ltd Bandage Products EDB034, EDB035, EDB039 and EDB040 (ICN 2298)

Important Customer Notice Resolved

Ref: 2023/2298 ICN Number: 2298

 

  • The supply issue with Bandage products from Urgo UK Ltd is now resolved.
  • EDB034, EDB035, EDB039 and EDB040 are now available to order through our online catalogue.
  • This ICN is now closed.

 

  • The supply issue with Bandage products from Urgo UK Ltd is continuing.
  • Four product codes remain affected in total:
    • EDB034, EDB035, EDB039 and EDB040.
  • The affected product codes are subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 3 May 2024.
  • The supply issue with Bandage products from Urgo UK Ltd is improving.
  • EBA060 is now available to order from our online catalogue.
  • Two product codes are now available but subject to intermittent supply:
    • EDB034 and EDB035.
  • EDB039 remains subject to Protect Demand Management, EDB039 is available to order through the NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS.
  • EDB040 remains suspended and unavailable to order.
  • Four product codes are now affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives and for a full list of product codes subject to Protect Demand Management.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 1 March 2024.

Change:

  • The supplier Urgo UK Ltd has informed us of a supply issue with their Bandage range of products.
  • There are five product codes affected.
  • The supply issue is due to increased demand and lead times.
  • Due to this ongoing supply issue, four products are now being threshold managed as it is subject to Protect Demand Management.

 Impact:          

  • EDB034, EDB035, EDB039 and EDB040 are available but will remain on intermittent supply when they come off Protect Demand Management. The four affected codes are available to order through the NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS.
  • EBA060 is currently suspended and will remain subject to intermittent supply once we receive stock.
  • Potential indirect alternative products are available to order through our online catalogue.
  • However, some of these products may also be subject to intermittent supply.
  • See our Downloads ▼ section for a full list of product codes subject to Protect Demand Management and to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 1 January 2024.

 Next Steps:               

  • Customers are required to review the potential alternatives and do local stock takes to avoid unnecessary ordering.
  • Customers will need to factor in the availability of the potential alternatives.
  • Customers are advised to log into our website to view the potential indirect alternative products and the product codes currently subject to Protect Demand Management.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

 

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2298 Urgo UK Product Listing with Alternatives 10 January 2024

    An Excel file showing the product listing with alternatives for ICN 2298.
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  • Control and Protect Demand Managed Product Matrix

    An Excel file detailing the products currently subject to Control and Protect Demand Management. This is updated weekly.
    Login to view the downloads