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Business Improvement Advisor

Job Posted: 15 April 2024
Job Updated: 12 June 2024

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Business Improvement Advisor

Function: In Hospital Services

Location: Field Based

Contract type: Permanent

Job Ref: 819

Salary: £53,650 with a potential to rise to £63,118 over 3 years

Closing Date: 14 June 2024

NHS Supply Chain currently has an opportunity for a Business Improvement Advisor to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

As a Business Improvement Advisor, you will be responsible for providing specialist advice, recommendations and support to our NHS Trust leadership teams (both clinical and non-clinical) to improve their in-hospital supply chain processes from backdoor to scanning clinical products to a patient, to drive better patient and business outcomes. Reviewing Inventory Management (IM) and Point of Care (PoC) processes and systems, identifying where improvements and efficiencies can be gained, driving forward improvements, benefits realisation and patient safety. You will support changes of culture, approach, systems and processes within trusts.

You will be capable of planning and prioritising work, managing competing demands and deadlines and you will have the enthusiasm and drive to deliver results. You will be required to take a flexible and innovative approach will need excellent interpersonal, analytical and communication skills to ensure long term change is embedded.

Every day you will … 

  • Work nationally supporting local trusts
  • Quickly build trusted relationships with stakeholders at all organisational levels and be persuasive in promoting good practice and industry leading approaches to process design, change management and continuous improvement
  • Expediently assess a range of operational systems, processes, infrastructure, and environmental factors to inform best practice recommendations:
    • Identify and scope key areas for change
    • Specification and solution building
    • Supporting through implementation of change
  • Provide specialist advice and recommendations to our NHS Trust Leadership Teams
  • Delivers operational recommendations with simplicity and clarity to improve supply chain outcomes, value for money and improved patient safety.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

  • Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  
  • We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 
  • 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
  • We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
  • A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
  • Generous pension scheme (with us contributing 12% when you contribute 6%)
  • Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
  • 2 days of paid volunteering leave allowing you to give back to your community. 
  • Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

  • Experience in a health care and clinical environment
  • Proven experience in change management
  • Project Management experience
  • Stakeholder management
  • You will be analytical minded
  • An understanding of how inventory management works
  • Can be mobile and travel where needed

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

SCCL values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

SCCL reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.

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