Supply Chain Resilience

NHS England and NHS Improvement (NHSEI) supported by NHS Supply Chain continues to carefully manage the supply of key consumables in response to the COVID-19 pandemic and the UK transition from the EU.

Ensuring all NHS trusts have equal access to key consumables required to provide patient care remains a top priority. Working alongside external organisations, NHS Supply Chain is focussing on enabling supply chain resilience for the NHS.

Changes Starting from 1 December 2021

National Consumables Reserve

To ensure supply resilience, the Department of Health and Social Care (DHSC), will continue to hold and manage the National Consumables Reserve within NHS Supply Chain. Following a critical review, NHSEI has decided to reduce national reserves to new levels.

Click here to find out more about how NHS Supply Chain will be supporting the reduction of surplus reserve stock.

Demand Management

From 1 December 2021, there will be a transition where NHS Supply Chain will take ownership of the NHSEI Demand Management Tool and will manage all products ‘subject to allocation’ and short supply.

We will continue to monitor customer demand changes and those products subject to customer thresholds.

Suspended ICU Consumables

NHS Supply Chain under the instruction of NHSEI are carefully managing the supply of key ICU consumables. Ensuring all NHS trusts have equal access to key ICU consumables required to provide patient care remains a top priority.

Where there is an exceptional increase in national demand for ICU products, they will be suspended with immediate effect. Any other product suspensions will be managed outside of this process via the normal Important Customer Notice (ICN) route.

Click here to see how we are managing the supply of ICU consumables.

NHS England (NHSE) Guidance for Clinical Queries

NHS England has released a useful and informative resource for Local Procurement and Supplies teams to signpost clinical queries in relation to COVID-19. It provides links for Primary Care, Secondary Care, Community, Social Care, and Ambulance Services with sections providing specific support and information by each individual clinical speciality.

Click here to access the NHS England Guidance for Clinical Queries.

Monthly Customer Webinar Series

The webinars take place the second Thursday of each month at 12pm, providing updates on NHS Supply Chain projects and issues impacting our customers.

Webinars will cover topics such as PPE Transition, Winter Planning, Sustainability, Improving our technology and systems and will provide a chance for you to ask questions in a live Q&A.

If you have not received an invitation, please contact your Customer Relationship Manager (CRM) to register for the series.

See our Downloads section to read through the latest webinar slides.

Downloads ▼

  • January Customer Webinar Series Slides

    A pdf of the slides shared in our January Customer Webinar.

    Please to view this content.

  • December Customer Webinar Series Slides

    A pdf of the slides shared in our December Customer Webinar.

    Please to view this content.

  • November Customer Webinar Series Slides

    A pdf of the slides shared in our November Customer Webinar.

    Please to view this content.