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Customer Newsletter – January 2024

Welcome to our new look customer newsletter, bringing together our latest news and updates in an easy to read format. We would welcome your feedback on this new layout and any topics you would like us to include in future editions. You can do this by contacting:

Oracle Fusion Project

We are upgrading our Finance system to an Oracle Fusion Financials system this April.

Learn more about this project, the benefits it will bring and what the changes mean for your trust.

Finance - Oracle Fusion
Digital Commerce

New Digital Commerce Web Page

Keep up to date with the development of our new Digital Commerce platform on our dedicated web page.

VBP case study

Successful Transnasal Endoscopy Pilot

VBP pilot demonstrates benefits for patients and improves productivity in endoscopy at Royal United Hospitals Bath NHS Foundation Trust.

Demand Managed Products

Demand Managed Products Significantly Reduced

Learn about the steps we’re taking to minimise supply disruption and build a more resilient supply chain through collaboration.


New Innovation Improves Quality of Patient Recovery

The latest innovation to be launched through NHS Supply Chain is a range of HidraWear wearable dressing products.

NAO Report Response

Our Response to the National Audit Office Report

We welcome the National Audit Office (NAO) report and its recommendations. Find out what we’re doing to implement these.

Ken Seaborne

Day in the Life of Ken Seaborne

We caught up with Ken Seaborne, National Cage Asset Manager, to find out more about his role.

Sheila Doyle

New Non-Executive Director Appointed

Sheila Doyle joins the SCCL Board, bringing with her over 30 years of leadership experience.

New Executive Directors

New Executive Directors Appointed

Read about the two latest additions to our Executive Team, Patrick Butterworth and Alex Elberg.

Sara Ford

GS1 UK’s Healthcare Advisory Board Chair

Sara Ford brings her extensive supply chain and logistics knowledge as she takes over this role.

Voice of the Customer Team

Customer Voice in Category Strategy Programme

We’re recruiting for our new Customer Category Strategy Advisory Panels to help us design and develop the right procurement strategies through proactive engagement with NHS trusts.

Voice of the Customer Page

Find details of all of our customer panels and working groups including the key dates of these meetings.

Clinical Alternative Products Support

The outputs from the weekly Clinical Alternatives Products Support Call are detailed on this page.

Register to Join Our Customer Panels

If you would like to be an attendee at one of our key panels or working groups, please complete this form.

Register for our Customer Webinar

Our next Customer Webinar takes place on 1 February 2024 at 12pm. We will be providing updates on our Digital Commerce platform, National Healthcare Uniforms framework, PPE and customer services.

Easter Bank Holiday Deliveries

View our order and delivery dates for stocked and Blue Diamond products via our online catalogue for the upcoming Easter Bank Holiday to ensure you place your orders in time.