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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Rocialle Healthcare Procedure Packs (ICN 2284)

Ref: 2023/2284 - 4 October 2023

Important Customer Notice: Field Safety Notice

Rocialle Healthcare has issued a Field Safety Notice recalling all Lot numbers of their procedure packs containing a medium vinyl examination glove which does not meet break test standards.

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Field Safety Notice Becton Dickinson BD BACTEC™ Plus Aerobic/F Culture Vials (ICN 2275)

Ref: 2023/2275 - 15 September 2023

Important Customer Notice: Field Safety Notice

Becton Dickinson (BD) has issued a Field Safety Advisory Notice for specific Lots of BD BACTEC™ Plus Aerobic/F Culture Vials.

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Field Safety Notice Smiths Medical Jelco IV Catheter Product Recall (ICN 2269)

Ref: 2023/2069 - 8 September 2023

Important Customer Notice: Field Safety Notice

Smiths Medical, Inc, has identified a potential manufacturing defect within specific Lots of the 24 -gauge Jelco IV Catheters Products.

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Field Safety Notice Timesco Healthcare Compower Silicone Manual Resuscitator Products (ICN 2266)

Ref: 2023/2266 - 4 September 2023

Important Customer Notice: Field Safety Notice

Manufacturer Xiamen Compower Medical Tech has issued a Field Safety Notice recalling specific Lot numbers of the Compower Silicone Manual Resuscitator Products.

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Field Safety Notice Ethicon Sutures Absorbable Products (ICN 2250)

Ref: 2023/2250 - 4 September 2023

Important Customer Notice: Field Safety Notice

Ethicon has issued a Field Safety Notice for the precautionary recall of a range of sutures and Lot numbers following seven complaints against one Lot of undyed PDS™ II (polydioxanone) Sutures regarding low tensile strength.

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Product Recall Medtronic Mac 2 Disposable Video Laryngoscope Plastic Blade FSM1957 (ICN 2252)

Ref: 2023/2252 - 21 August 2023

Important Customer Notice: Field Safety Notice

The supplier Medtronic has issued a Product Recall for specific product lots of McGrath MAC 2 disposable laryngoscope blades.

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Field Safety Notice Advance Medical Designs Turkuaz Medical Sterile Ultrasound Gel and Associated Products (ICN 2248)

Ref: 2023/2248 - 18 August 2023

Important Customer Notice: Field Safety Notice

The supplier Advance Medical Designs has issued a Field Safety Notice for a precautionary recall

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Product Recall Upergy Battery Alkaline WPA150 (ICN 2247)

Ref: 2023/2247 - 16 August 2023

Important Customer Notice: Recall

The supplier Upergy has issued an urgent Product Recall due to identifying a product malfunction affecting the PCA9004 D cells to specific batches.

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Field Safety Notice Draeger Medical Filter/HME TwinStar® Plus (ICN 2236)

Ref: 2023/2236 - 14 August 2023

Important Customer Notice: Field Safety Notice

The supplier Draeger Medical has issued an urgent Field Safety Notice regarding the Filter/HME TwinStar® Plus.

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Field Safety Notice Medical Device Alert Fannin Ltd Air-Q Laryngeal Masks Multiple Products (ICN 2224)

Ref: 2023/2224 - 10 August 2023

Important Customer Notice: Field Safety Notice

We have received a Medical Device Product Correction letter issued in relation to a product notification involving the Air-Q3G and Air-Q3 SPG ILA laryngeal masks with gastric access.

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Field Safety Notice Getinge EWD Disinfectant Quality Hold on Aperlan Yoke Agent A and Yoke Agent B (ICN 2199)

Ref: 2023/2199 - 7 August 2023

Important Customer Notice: Update

Getinge Limited has issued an update an updated Field Safety Notice dated 4 August 2023 to provide customers with the affected lot numbers for the two EWD Disinfectants Aperlan agent A and Agent B.

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Field Safety Notice Alcon Phaco Tips Multiple Products (ICN 2220)

Ref: 2023/2220 - 1 August 2023

Important Customer Notice: Field Safety Notice

The supplier Alcon has issued a Field Safety Notice regarding a potential risk to patients when using Phaco Tips.

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Field Safety Notice GE HealthCare TruSignal SpO2 Sensors (ICN 2197)

Ref: 2023/2197 - 25 July 2023

Important Customer Notice: Field Safety Notice

The supplier GE HealthCare has issued an urgent Field Safety Notice relating to the TruSignal SpO2 Sensors, due to three safety issues.

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Field Safety Notice FVCA – 2023-001 Avanos Ballard Oral Care Swab Incorrect Expiry Dates (ICN 2062)

Ref: 2023/2062 - 21 July 2023

Important Customer Notice: Update

Avanos has updated its Field Safety Advisory Notice FCA-2023-001, issuing a second notice dated 15 June 2023, to include an additional lot number.

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Field Safety Notice Smith and Nephew No Sting Prep Wipes and Swabs ELY463 (ICN 2202)

Ref: 2023/2202 - 20 July 2023

Important Customer Notice: Field Safety Notice

The supplier Smith and Nephew has issued a Field Safety Notice withdrawing specific batches of No-Sting Wipes and Swabs.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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