Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 99 ICNs only belonging to tag: Field Safety Notice Clear filter

Field Safety Notice Philips Trilogy Evo, Evo O2, EV300 Loss of Power Alarm (ICN 2493)

Ref: 2024/2493 - 9 April 2024

Important Customer Notice: Field Safety Notice

Philips Respironics has become aware of a potential safety issue with Trilogy Evo, Trilogy Evo O2, and Trilogy EV300 devices where the ventilator can issue a Battery Depleted or Loss of Power alarm while sufficient power is still available.

Find out more

Field Safety Notice Crest Medical Blue Dot Irrigation Fluid 0.9% Sodium Chloride Solution Pod 20ml MRB1140 (ICN 2476)

Ref: 2024/2476 - 9 April 2024

Important Customer Notice: Update

The MHRA has issued Devise Safety Information (DSI) relating to Legency Remedies Private Ltd Field Safety Notice (FSN) Product Recall for sodium chloride 0.9% w/v solutions for irrigation, inhalation and eye wash.

Find out more

Field Safety Notice 3M Tegaderm™ CHG Chlorhexidine Gluconate IV Securement Dressing ELW294 (ICN 2492)

Ref: 2024/2492 - 8 April 2024

Important Customer Notice: Field Safety Notice

The supplier 3M has made us aware that specific lots of 3M™ Tegaderm™ CHG Chlorhexidine Gluconate IV Securement Dressing (MPC 1657R) have an incorrect dressing dimension on the primary carton.

Find out more

Field Safety Notice Medex Secufill Contrast Media Injector Options Secufill JAH328 (ICN 2406)

Ref: 2024/2406 - 5 April 2024

Important Customer Notice: Update

Guerbet are currently facing challenges with supplying Secufill JAH328.

Find out more

Supply Issues Multiple Suppliers 2 Litre Night Drainage Bags (ICN 2474)

Ref: 2024/2474 - 3 April 2024

Important Customer Notice: Update

The supply issue with 2 Litre Drainage Bag products from Clinisupplies Ltd and Coloplast Ltd is continuing.

Find out more

Field Safety Notice Olympus Triangular Tip Electrosurgical Knives (ICN 2471)

Ref: 2024/2471 - 15 March 2024

Important Customer Notice: Field Safety Notice

Olympus has issued a Field Safety Notice following an increase in complaints for the KD-640L and KD-645L Triangle Tip Electrosurgical Knives breaking off during use.

Find out more

Field Safety Notice Convatec Carboflex™ Dressings 8 x 15cm and 15 x20cm ELV021 and ELV020 (ICN 2459)

Ref: 2024/2459 - 14 March 2024

Important Customer Notice: Field Safety Notice

Convatec has issued a precautionary Field Safety Corrective Action Notice for specific Lots and dressing sizes of CarboFlex™ due to routine testing not meeting Convatec’s product sterility assurance level of <10-6.

Find out more

Field Safety Notice Applied Medical Epix® Universal Clip Applicator FGE771 (ICN 2463)

Ref: 2024/2463 - 14 March 2024

Important Customer Notice: Field Safety Notice

Applied Medical is conducting a Field Safety Corrective Action affecting specific Lot numbers of the Epix® Universal Clip Applier due to a nonconformance that may result in a clip not loading into the jaws after the trigger is actuated.

Find out more

Field Safety Notice Johnson & Johnson CEREBASE DA Guide Sheath (ICN 2446)

Ref: 2024/2446 - 27 February 2024

Important Customer Notice: Field Safety Notice

Medos International Sarl (Medos) has issued a Field Safety Notice regarding specific Lots of CEREBASE DA Guide Sheath.

Find out more

Field Safety Notice Cardinal Health Kangaroo Enteral Feeding Sets (ICN 2350)

Ref: 2023/2350 - 21 February 2024

Important Customer Notice: Update

Cardinal Health has issued an update to the Field Safety Notice for their Kangaroo Enteral Feeding Pump Sets - Air in line.

Find out more

Field Safety Notice Teleflex Arrow® QuickFlash® Radial Artery Catheterisation Kits and Sets (ICN 2433)

Ref: 2024/2433 - 16 February 2024

Important Customer Notice: Update

Teleflex has issued a Field Safety Notice for their Arrow® QuickFlash® Radial Artery Catheterisation Kits and Sets & Arrow® QuickFlash® Radial Artery/Arterial Line Catheterisation Kit.

Find out more

Field Safety Notice B Braun Original Perfusor® Line (ICN 2423)

Ref: 2024/2423 - 15 February 2024

Important Customer Notice: Field Safety Notice

B Braun has issued a Field Safety Notice regarding specific batches of their Original Perfusor® Line

Find out more

Field Safety Notice Premier Foods Ambrosia My Mini Rice and Custard Pots AKM020 (ICN 2424)

Ref: 2024/2424 - 8 February 2024

Important Customer Notice: Field Safety Notice

Premier Foods has issued a Field Safety Notice for their Ambrosia My Mini Rice and Custard Pots.

Find out more

Product Recall GBUK Banana Patient Clip Slings (ICN 2408)

Ref: 2024/2408 - 30 January 2024

Important Customer Notice: Update

GBUK has requested an additional email address for the return of the completed FSCA Acknowledgement form.

Find out more

Field Safety Notice 3M™ Surgical Clipper Products FFL086 and FFL199 (ICN 2407)

Ref: 2024/2407 - 18 January 2024

Important Customer Notice: Field Safety Notice

3M Healthcare has released a Field Safety Notice regarding its Surgical Clippers.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads