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Important Customer Notices (ICNs)

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Showing 80 ICNs only belonging to tag: Field Safety Notice Clear filter

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Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 7 February 2025

Important Customer Notice: Update

Demand management has been removed from all Ecolab and Essity products.

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Personal Protective Equipment (PPE) Increased Demand Update (ICN 2790)

Ref: 2025 / 2790 - 29 January 2025

Important Customer Notice: Update

The following Type IIR masks are currently suspended: eDirect codes - BWG85083, BWM85043, BWM85049, BWM85050 and BWM85065. Stocked code - BWM85071.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC427 (ICN 2722)

Ref: 2024/2722 - 21 January 2025

Important Customer Notice: Update

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Field Safety Notice Zimmer Biomet NexGen LCCK Articular Surface with Locking Screw Products FJE4296 and FQN5777 (ICN 2819)

Ref: 2025/2819 - 6 February 2025

Important Customer Notice: Field Safety Notice

Zimmer Inc. is conducting a batch specific medical device Field Safety Corrective Action (removal) for seven batches of the NexGen LCCK Articular Surface with Locking Screw products.

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Field Safety Notice Becton Dickinson 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions) (ICN 2723)

Ref: 2024/2723 - 4 February 2025

Important Customer Notice: Update

Becton Dickinson has advised that the investigation into the infusate leakage issues with 4Fr PowerPICC Catheters will be concluded by 30 April 2025. We will update this ICN with the conclusions as soon as these are provided by the supplier.

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Field Safety Notice Olympus Thunderbeat Jaw Breakage Issue FGE4025, FGE4026 and FGE4027 (ICN 2810)

Ref: 2025/2810 - 29 January 2025

Important Customer Notice: Field Safety Notice

Olympus has issued a Field Safety Notice following customer feedback reporting the probe tips of the Thunderbeat type S hand instruments becoming damaged or breaking, also instances of pad damage or breaking.

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Field Safety Notice Altomed Kirwan Surgical Products 25-Gauge Disposable Bipolar Pencils FSP11614 (ICN 2752)

Ref: 2025/2752 - 20 January 2025

Important Customer Notice: Field Safety Notice

Altomed has notified NHS Supply Chain about a product recall issued by the manufacturer Kirwan Surgical Products LLC regarding their 25-Gauge Disposable Bipolar Pencils.

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Field Safety Notice Vernacare International Limited Woundcare Procedure Pack EVJ017 (ICN 2783)

Ref: 2025/2783 - 7 January 2025

Important Customer Notice: Field Safety Notice

Vernacare International Limited has issued a Field Safety Notice regarding specific Lots of their Procedure Packs due to lack of appropriate symbology following the May 2024 EU Medical Device Regulation 2017/745 implementation.

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Field Safety Notice Sarstedt Blood Culture Adapter (ICN 2778)

Ref: 2024/2778 - 20 December 2024

Important Customer Notice: Field Safety Notice

Sarstedt has issued a Field Safety Notice regarding specific batches of blood culture adapters 14.1209 and 14.1207.

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Field Safety Notice Trilogy Evo, Trilogy Evo 02, Trilogy EV300 Flow Sensor Nebulised Aerosol Deposition (ICN 2686)

Ref: 2024/2686 - 19 December 2024

Important Customer Notice: Update

Philips Respironics has issued an update to the Field Safety Notice, 2024-CC-SRC-013, regarding Trilogy Evo, Trilogy Evo O2, Trilogy EV300, Flow Sensor Nebulized Aerosol Deposition previously communicated in September 2024.

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Field Safety Notice Altomed Iris Retractors (ICN 2771)

Ref: 2024/2771 - 17 December 2024

Important Customer Notice: Field Safety Notice

Altomed has issued a Field Safety Notice following a customer advising receipt of a box of Iris Retractors without an expiry date on the outer carton. The internal pouch had the correct expiry date.

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Field Safety Notice Coloplast Urology and Endourology Products (ICN 2768)

Ref: 2768/2024 - 16 December 2024

Important Customer Notice: Field Safety Notice

Coloplast has issued a Field Safety Notice withdrawing from use a range of catheters, urethral bougies, and drainage devices from their Interventional Urology Portfolio.

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Field Safety Notice Baxter Healthcare Limited Welch Allyn Power Cords FFF3068 (ICN 2572)

Ref: 2024/2572 - 27 November 2024

Important Customer Notice: Update

Baxter has issued an updated Field Safety Correction Notice for the power cords used with the Welch Allyn ProBP 3400 Digital Blood Pressure Device and Welch Allyn Spot Vision Screener following reports of an issue relating to the cord construction not meeting the insulation rating for international standards.

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Field Safety Notice Nihon Kohden Recording Paper (ICN 2757)

Ref: 2024/2757 - 27 November 2024

Important Customer Notice: Field Safety Notice

Nihon Kohden has issued a Field Safety Corrective Action for its Recording Paper models NKUK-A054 and NKUK-MLSC-125 for Electrocardiographs due to incorrect labelling.

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Field Safety Notice Pajunk GmbH Rectus Sheath NRFit Assembly Issue (ICN 2743)

Ref: 2024/2743 - 27 November 2024

Important Customer Notice: Field Safety Notice

Pajunk has issued a Field Safety Notice having identified an issue with assembly during manufacture of the Rectal Sheath Block MPC 0731163-49 (product code FTR85093).

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Field Safety Notice Olympus Single Use Biopsy Valve MAJ-1555 (ICN 2731)

Ref: 2024/2731 - 5 November 2024

Important Customer Notice: Field Safety Notice

Olympus has issued a Field Safety Notice having become aware that five lot numbers may be missing product identification and an expiration date on the sterile packaging.

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Field Safety Notice Baxter Healthcare MiniCap Extended Life PD Transfer Sets (ICN 2714)

Ref: 2024/2714 - 28 October 2024

Important Customer Notice: Field Safety Notice

Baxter Healthcare has issued a precautionery Field Safety Notice for MiniCap Extended Life PD Transfer Sets which are manufactured with peroxide-cured silicone tubing as a fluid pathway component.

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Field Safety Notice Baxter Braun 6000 Instructions for Use Update (ICN 2689)

Ref: 2024/2689 - 17 October 2024

Important Customer Notice: Field Safety Notice

NHS Supply Chain has been made aware of two Field Safety Notices issued by Baxter on 26 June 2024 and 26 September 2024, due to Baxter identifying that the Braun Thermoscan Pro 6000 ear thermometers issued between 15 September 2022 and 22 February 2024 were supplied with a compact disc (CD) containing an outdated version of the instructions for use (IFU).

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