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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 112 ICNs only belonging to tag: Supply Issues Clear filter

Supply Issues Open and Closed Suction Catheters Multiple Products (ICN 2081)

Ref: 2023/2081 - 8 November 2023

Important Customer Notice: Update

The supply issue with Suction Catheter products from multiple suppliers is ongoing.

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Supply Issues Rocket Medical Chest Drainage Kits FDB884 and FSW735 (ICN 1809)

Ref: 2022/1809 - 6 November 2023

Important Customer Notice: Update

The supplier Rocket Medical can recommence the supply of the products on regulatory hold due to MDD/MDR certification changes.

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Supply Issues Philips Healthcare Blood Pressure Cuffs FFF629 and FFF630 (ICN 1948)

Ref: 2022/1948 - 20 October 2023

Important Customer Notice: Update

The supply issue of Blood Pressure Cuffs with Philips Healthcare is improving.

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Supply Issues Multiple Suppliers Vac Drains Products (ICN 2095)

Ref: 2023/2095 - 18 October 2023

Important Customer Notice: Update

The supply issue with High Vac Drains products is continuing.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 11 September 2023

Important Customer Notice: Supply Issues

The supplier Microvention has informed us of a supply issue with their PHIL Liquid Embolic Products.

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Supply Issues Medela UK Limited Infant Feeding Accessories FFK128 and FKQ097 (ICN 1844)

Ref: 2022/1844 - 28 June 2023

Important Customer Notice: Update

The supplier Medela UK Ltd has informed us that the supply issue with its Infant Feeding Accessories is ongoing.

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Supply Issues Anetic Aid Pressure Care Mattress FAM22800 (ICN 2033)

Ref: 2023/2033 - 17 May 2023

Important Customer Notice: Update

The supplier Anetic Aid has informed us the supply issue is ongoing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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