Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Masimo TC-1 Reusable Tip Clip Sensor Product Recall – Specific Lot Numbers Only (ICN 2181)

Ref: 2023/2181 - 28 June 2023

Important Customer Notice: Field Safety Notice

Masimo has issued following identifying that some lot numbers of the TC- I Reusable Tip Clip sensors have a higher-than-expected variability in SpO2 readings that are outside of the accuracy specification.

Find out more

Field Safety Notice Flexicare BriteBlade Product Recall (ICN 2183)

Ref: 2023/2183 - 28 June 2023

Important Customer Notice: Field Safety Notice

The supplier Flexicare has issued a Field Safety Notice affecting the BriteBlade Pro Single-use Flexible McCoy Type Blade Size 4 due to the potential that the blade is not sterile as indicated on the product packaging.

Find out more

Field Safety Notice Smiths Medical CADD™ Infusion System Infusion Sets for use with CADD Pumps (ICN 1968)

Ref: 2022/1968 - 22 June 2023

Important Customer Notice: Update

Smith’s Medical has updated FA2211-01 due to identifying additional lot numbers of CADD Infusion System Infusion sets that are potentially affected by the issues listed in the initial Field Safety Notice.

Find out more

Field Safety Notice Intersurgical Fixed Elbow Mount (ICN 2169)

Ref: 2023/2169 - 19 June 2023

Important Customer Notice: Field Safety Notice

Intersurgical has issued an Urgent Field Safety Notice following reports of patient elbow disconnecting from the Superset tube in a number of products.

Find out more

Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice: NCP

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

Find out more

Field Safety Notice Teleflex Medical Endotracheal Tubes (ICN 2149)

Ref: 2023/2149 - 8 June 2023

Important Customer Notice: Update

In addition to the previous notification of the Field Safety Notice, a further six product codes have been identified and are affected.

Find out more

Field Safety Notice Integra LifeSciences Product Recall Biologic mesh (ICN 2157)

Ref: 2023/2157 - 5 June 2023

Important Customer Notice: Field Safety Notice

Integra Lifesciences has issued a Field Safety Notice recalling a range of fixation devices as listed in Appendix 1.

Find out more

Field Safety Notice Hemospray Endoscopic Haemostat (ICN 2151)

Ref: 2023/2151 - 1 June 2023

Important Customer Notice: Field Safety Notice

This Field Safety Notice is to bring heightened awareness of the potential risks of hemospray powder adhering to the distal end of the endoscope.

Find out more

Field Safety Notice Polyflush Pre-filled Syringes (ICN 2143)

Ref: 2023/2143 - 24 May 2023

Important Customer Notice: Field Safety Notice

Poly Medicure Ltd, via distributor GBUK Limited, has issued a Field Safety Notice for its Polyflush Syringe, 0.9% Sodium chloride (0.9% NaCl), Saline Solution Pre-Filled Syringe-10ml Single Sterile.

Find out more

Field Safety Notice Arrow Intra-Aortic Balloon Pumps Potential Short Battery Run Times (ICN 2134)

Ref: 2023/2134 - 22 May 2023

Important Customer Notice: Field Safety Notice

Arrow International LLC, a subsidiary of Teleflex Incorporated, has initiated a precautionary Field Safety Corrective Action (FSCA) for the Arrow AutoCat 2 and AC3 Optimus intra-aortic balloon pumps.

Find out more

Field Safety Notice Medtronic SenSight ™ Extension Tunneller Kit Product Recall (ICN 2133)

Ref: 2023/2133 - 15 May 2023

Important Customer Notice: Field Safety Notice

Medtronic has issued a Field Safety Notice recalling a range of Lot numbers following reports of the SenSight™ Extension Tunneller kit that contains dual carriers have been machined on one side only.

Find out more

Product Recall Icelock Ratchet Medical Devices (ICN 2124)

Ref: 2023/2124 - 9 May 2023

Important Customer Notice: Recall

The supplier Ossur has issued a Field Safety Notice recalling a range of Icelock Ratchet devices due to a lock release issue.

Find out more

Field Safety Notice Philips 12-Lead Chest Lead-set (AAMI/IEC) FJE6389 (ICN 1852)

Ref: 2022/1852 - 27 April 2023

Important Customer Notice: Update

The supplier Philips Medical has issued an Important Product Notice related to the Philips 12-Lead Chest Lead-set (AAMI/IEC), FJE6389.

Find out more

Field Safety Notice Medtronic Healthcare Shiley Adult Flexible Tube with Taperguard Cuff and Cuffless: Disposable or Reusable Inner Cannulae (ICN 2089)

Ref: 2023/2089 - 18 April 2023

Important Customer Notice: Field Safety Notice

Medtronic has initiated a recall for specific production lots of Shiley™ Adult Flexible Tracheostomy Tubes with TaperGuard™ Cuff and Cuffless with Disposable or Reusable Inner Cannulas.

Find out more

Field Safety Notice Smiths Medical Jelco Optiva IV Catheter 5063-AI (ICN 2099)

Ref: 2023/2099 - 17 April 2023

Important Customer Notice: Field Safety Notice

Smiths Medical has issued an urgent Field Safety Notice to notify customers of a potential defect with the Jelco® Optiva® IV Catheters.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads