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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues Ontex Healthcare Ltd Fixation Pants and All-In-One Pad Products CFP2080, CFP238 and CFP1704 (ICN 2467)

Ref: 2024/2467 - 22 April 2024

Important Customer Notice: Update

The supply issue with Fixation and Pull Up Pant products from Ontex Healthcare Ltd has improved.

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Supply Issues ICU Medical (formerly Smiths Medical) Tracheostomy Tube Products (ICN 1757)

Ref: 2022/1757 - 22 April 2024

Important Customer Notice: Resolved

The supply issue with Tracheostomy Tube products from ICU Medical (formerly Smiths Medical) has now been resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 22 April 2024

Important Customer Notice: Update

The supply issue of Surgical Suture products from Johnson and Johnson is improving.

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Contractual Change Biopsy Needle Products (ICN 2276)

Ref: 2023/2276 - 22 April 2024

Important Customer Notice: Resolved

The contractual change with Biopsy Needles  is now resolved.

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Supply Issues Unisurge International Ltd Container Sputum Printed Lid Disposable Lid for 125ml White Pot FSW517 (ICN 2473)

Ref: 2024/2473 - 22 April 2024

Important Customer Notice: Resolved

The supply issue with Container Sputum Printed Lid Disposable Lid for 125ml White Pot from Unisurge International Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Safety Peripheral Intravenous Cannula Products FSP5001 and FSP5002 (ICN 2458)

Ref: 2024/2458 - 22 April 2024

Important Customer Notice: Update

The supply issue of Peripheral Intravenous Cannula Products from Becton Dickinson UK Ltd is continuing.

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Supply Issue Becton Dickinson Blood Collection Support Products KFK036, KFK037 and KFK907 (ICN 2512)

Ref: 2024/2512 - 22 April 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with some of their Blood Collection Support products.

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Delisting Boston Scientific Synergy Drug Eluting Stent Products Notice of Alternative (ICN 2369)

Ref: 2023/2369 - 19 April 2024

Important Customer Notice: Resolved

The discontinuation of Synergy Drug Eluting Stent products from Boston Scientific has now been resolved.

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Supply Issues Multiple Suppliers Drapes and Theatre Protective Clothing Multiple Products (ICN 1523)

Ref: 2022/1523 - 19 April 2024

Important Customer Notice: Update

The supply issue of Drapes and Theatre Protective clothing from multiple suppliers is improving.

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Supply Issues Megilo Hot and Cold Packs ELZ215 and ELZ216 (ICN 2503)

Ref: 2024/2503 - 19 April 2024

Important Customer Notice: Supply Issues

The supplier Megilo has informed us of a supply issue with Physiotherapy framework, Hot and Cold packs.

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Supply Issues Salter Labs UK (formerly Vyaire) DeRoyal Temperature Probes and Sensors FKA801, FKA802 and FKA804. (ICN 2428)

Ref: 2024/2428 - 18 April 2024

Important Customer Notice: Update

The supply issue of DeRoyal products from Salter Labs has informed us that the supply issue is continuing.

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Delisting Ecolab Ltd Skin Disinfection BIOCIDE MRB613 and MRB620 (ICN 2507)

Ref: 2024/2507 - 18 April 2024

Important Customer Notice: Delisting

The supplier Ecolab Ltd has informed us of a discontinuation with its Skin Disinfection Biocide products.

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Supply Issues BSN Medical Ltd Casting Tape and Fixed Walker Boot Products EAF502, EAF401, EAF504, EAF511 and EAF512 (ICN 2323)

Ref: 2023/2323 - 18 April 2024

Important Customer Notice: Update

The supply issue of Casting Tapes and Fixed Walker Boot products from BSN Medical is continuing.

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Supply Issues Fresenius Kabi Ltd Transfer Device FSP3731 (ICN 2509)

Ref: 2024/2509 - 17 April 2024

Important Customer Notice: Supply Issues

The supplier Fresenius Kabi Ltd has informed us of a supply issue with its Transfer device.

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Field Safety Notice Healthcare 21 Niti-S Tracheobronchial Uncovered Stent (ICN 2479)

Ref: 2024/2479 - 17 April 2024

Important Customer Notice: Field Safety Notice

HealthCare 21 has circulated a Field Safety Notice issued by Taewoong recalling all unexpired Lot numbers of a range of Niti-S Tracheobronchial Uncovered Stents, (BRxxxxW).

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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