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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 112 ICNs only belonging to tag: Supply Issues Clear filter

Supply Issues Vygon UK Ltd Central Venous Catheter Products and Accessories FSY102 and FSQ2437 (ICN 2429)

Ref: 2024/2429 - 15 April 2024

Important Customer Notice: Update

The supply issue of Central Venous Catheters and Accessories from Vygon UK Ltd is continuing.

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Supply Issues Urgo UK Ltd Bandage Products EDB034, EDB035, EDB039 and EDB040 (ICN 2298)

Ref: 2023/2298 - 12 April 2024

Important Customer Notice: Resolved

The supply issue with Bandage products from Urgo UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe FWC244 (ICN 2502)

Ref: 2024/2502 - 12 April 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Hypodermic Syringe products.

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Supply Issues Nottingham Rehab Supplies Aids for Daily Living Multiple Products (ICN 2497)

Ref: 2024/2497 - 12 April 2024

Important Customer Notice: Supply Issues

The supplier Nottingham Rehab Supplies has informed us of a supply issue with all their Aids for Daily Living products due to a security breach.

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Supply Issues Great Bear Healthcare Limited Continence Care Products GDW173 (ICN 2481)

Ref: 2024/2481 - 12 April 2024

Important Customer Notice: Resolved

The supply issue with Urine Night/Bed Bag 3000ml Lever tap Sterile Night Bag Re-usable, weekly use, without hanger from Great Bear Healthcare Limited has now resolved.

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Supply Issues Vygon UK Ltd Procedure Packs EVS562 (ICN 2035)

Ref: 2023/2035 - 12 April 2024

Important Customer Notice: Update

The supply issue of Procedure Packs from Vygon UK Ltd is continuing.

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Supply Issues Codan Ltd Filter Bacterial Products FTC088 (ICN 2472)

Ref: 2024/2472 - 11 April 2024

Important Customer Notice: Resolved

The supply issue with Bacterial Filter products from Codan Ltd is now resolved.

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Supply Issues Praxis Medical Limited Medical Pulp Products FTL85000, FWK85001, FSX85000 and FSE85003 (ICN 2469)

Ref: 2024/2469 - 11 April 2024

Important Customer Notice: Update

The supply issue with Medical Pulp products from Praxis Medical is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Sets FKA011 and FKA324 (ICN 2432)

Ref: 2024/2432 - 10 April 2024

Important Customer Notice: Resolved

The supply issue with Blood Sets from Becton Dickinson UK Ltd now resolved.

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Supply Issues Bard Integration with Becton Dickinson Multiple Products (ICN 1684)

Ref: 2022/1684 - 9 April 2024

Important Customer Notice: Update

The supply issue of multiple products from Becton Dickinson is continuing.

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Supply Issues Coloplast Limited Catheter and Urine Bag Products (ICN 1885)

Ref: 2022/1885 - 9 April 2024

Important Customer Notice: Update

The supply issue with Catheter and Urine Bag products from Coloplast Limited is continuing.

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Supply Issues Getinge Maquet Structural Heart Products FKD602 (ICN 1943)

Ref: 2022/1943 - 9 April 2024

Important Customer Notice: Update

The supply issue with Structural Heart products from Getinge Maquet has improved.

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Supply Issues Clinimed Ltd Dispensers and Accessories GCF275 (ICN 2139)

Ref: 2023/2139 - 8 April 2024

Important Customer Notice: Resolved

The supply issue with Dispensers and Accessories from Clinimed Ltd is resolved.

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Supply Issues KCI Medical Limited Coban 2 Bandages (ICN 2392)

Ref: 2024/2392 - 5 April 2024

Important Customer Notice: Update

The supply issue with Dressing and Wound Care products from KCI Medical Limited is continuing.

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Supply Issues Smiths Medical International Ltd Luer Epidural Products FSR097, FSR098, FYP010 and FYP021 (ICN 2342)

Ref: 2023/2342 - 5 April 2024

Important Customer Notice: Update

The supply issue with Luer Epidural products from Smiths Medical International Ltd is improving.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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