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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Unisurge International Ltd Container Sputum Disposable FSW516 (ICN 2445)

Ref: 2024/2445 - 3 May 2024

Important Customer Notice: Resolved

The supply issue with Container Sputum Disposable products from Unisurge International Ltd is now resolved.

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Supply Issues Vygon UK Ltd Enteral Feeding Tube Products FWM1333 (ICN 2325)

Ref: 2023/2325 - 3 May 2024

Important Customer Notice: Resolved

The supply issue with Enteral Syringes and Feeding Tube products from Vygon UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd PICC Line Single Lumen FSQ85377 (ICN 2461)

Ref: 2024/2461 - 3 May 2024

Important Customer Notice: Resolved

The supply issue of PICC Line Single Lumen from Becton Dickinson UK has now been resolved.

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Supply Issues ICU Medical (formerly Smiths Medical) Medical Bivona Tracheostomy Tube Products FSM7091 and FDG263 (ICN 1423)

Ref: 2021/1423 - 3 May 2024

Important Customer Notice: Resolved

The supply issue with Tracheostomy Tube products from ICU Medical has now been resolved.

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Supply Issues Flexicare Medical Ltd Nebuliser Chamber Kit Products (ICN 2263)

Ref: 2023/2263 - 3 May 2024

Important Customer Notice: Update

The supply issue of Nebuliser Chamber Kit products from Flexicare Medical Ltd is improving.

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Supply Issues Verathon Medical Video Laryngoscope Products (ICN 2111)

Ref: 2023/2111 - 3 May 2024

Important Customer Notice: Resolved

The supply issue of Video Laryngoscope products from Verathon Medical is now resolved.

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Product Update B Braun Medical Ltd Administration Pump Sets FKA055 and FSB2353 (ICN 2531)

Ref: 2024/2531 - 3 May 2024

Important Customer Notice: Product Update

The supplier B Braun Medical Ltd has informed us of a change of MPC with its Administration Set Pump products.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 3 May 2024

Important Customer Notice: Update

The supply issue with Surgical Suture products from Johnson & Johnson is continuing.

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Supply Issues Becton Dickinson (Distributed by Embecta UK Ltd) Insulin Needle and Syringe FWD083 (ICN 2530)

Ref: 2024/2530 - 2 May 2024

Important Customer Notice: Supply Issues

The distributor Embecta UK Ltd has informed us of a supply issue with Becton Dickinson Insulin Needle and Syringe products, FWD083.

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Supply Issues Multiple Suppliers 2 Litre Night Drainage Bags (ICN 2474)

Ref: 2024/2474 - 2 May 2024

Important Customer Notice: Resolved

The supply issue with 2 Litre Drainage Bag products from Clinisupplies Ltd and Coloplast Ltd is now resolved.

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Supply Issues Clinisupplies Ltd Urine Bags FSE237 and FSE236 (ICN 2351)

Ref: 2023/2351 - 2 May 2024

Important Customer Notice: Resolved

The supply issue of Urine Bags from Clinisupplies Ltd is now resolved.

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Product Update GE Medical Blue Diamond and eDirect (ICN 2286)

Ref: 2023/2286 - 2 May 2024

Important Customer Notice: Resolved

The stock take of Blue Diamond, eDirect and bulk orders from GE Medical has been completed.

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Supply Issues Medical Wire Transport Swabs HHD019 and HHD021 (ICN 2487)

Ref: 2024/2487 - 2 May 2024

Important Customer Notice: Resolved

The supply issue of Transport Swabs from Medical Wire has now been resolved.

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Supply Issues Meditech Systems Ltd (Dorset) Diathermy Bipolar Forceps Products (ICN 2405)

Ref: 2024/2405 - 2 May 2024

Important Customer Notice: Update

The supply issue of Diathermy Bipolar Forceps products from Meditech Systems Ltd (Dorset) is continuing.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes (ICN 2491)

Ref: 2024/2491 - 2 May 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads