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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Smiths Medical International Ltd Luer Epidural Products FSR097 and FSR098 (ICN 2342)

Ref: 2023/2342 - 29 April 2024

Important Customer Notice: Update

The supply issue with Luer Epidural products from Smiths Medical International Ltd is improving.

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Product Update Gojo Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 29 April 2024

Important Customer Notice: Product Update

Gojo Industries notified NHS Supply Chain of an emerging risk regarding all their hand hygiene and associated products and services on 26 April 2024.

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Supply Issues Griffiths and Neilsen Ltd Safety Needle and Syringe Products (ICN 2213)

Ref: 2023/2213 - 29 April 2024

Important Customer Notice: Update

The supply issue with Safety Needle and Syringe products from Griffiths and Neilsen Ltd is continuing.

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Delisting Rocket Medical PLC Haemorrhoidal Needle and Syringe Products FTK011 and FTK063 (ICN 2414)

Ref: 2024/2414 - 29 April 2024

Important Customer Notice: Update

The discontinuation with Haemorrhoidal Needle and Syringe products from Rocket Medical PLC is continuing.

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Supply Issues Bayer PLC Contrast Media Injector Options JAH418 and JAH419 (ICN 2522)

Ref: 2024/2522 - 29 April 2024

Important Customer Notice: Supply Issues

The supplier Bayer PLC has informed us of a supply issue with its Contrast Media Injector Options products.

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Field Safety Notice Intersurgical Mapleson F Anaesthetic Breathing Systems Containing 0.05L Reservoir Bags with Open Tails (ICN 2520)

Ref: 2024/2520 - 29 April 2024

Important Customer Notice: Field Safety Notice

Intersurgical has issued a Field Safety Notice having identified a potential safety concern relating to various Mapleson F Anaesthetic Breathing Systems.

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Supply Issues Johnson & Johnson Mechanical Stapling Multiple Products FTX7604, FGE9522 and FGS519 (ICN 2016)

Ref: 2023/2016 - 26 April 2024

Important Customer Notice: Update

The supply issue with Mechanical Stapling products from Johnson & Johnson is continuing.

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Supply Issues Becton Dickinson Extension Set Products FKA849 (ICN 2460)

Ref: 2024/2460 - 26 April 2024

Important Customer Notice: Update

The supply issue of Extension Set Products from Becton Dickinson is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Lot 2 Energy Devices FGP974 and FGP976 (ICN 2137)

Ref: 2023/2137 - 26 April 2024

Important Customer Notice: Update

The supply issue of Lot 2 Energy Devices with Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd PICC Lines FSQ9592 (ICN 2308)

Ref: 2023/2308 - 26 April 2024

Important Customer Notice: Update

The supply issue with PICC Lines from Becton Dickinson UK Ltd is improving.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes (ICN 2491)

Ref: 2024/2491 - 26 April 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Nationally Contracted Products (NCP): Medical Pulp (ICN 2032)

Ref: 2023/2032 - 26 April 2024

Important Customer Notice: Resolved

There will be no further updates to this ICN. This ICN is now closed.

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Supply Issues Zebra Technologies Laser Wristbands FSL467 and FSL474 (ICN 2447)

Ref: 2024/2447 - 25 April 2024

Important Customer Notice: Update

The supply issue with Laser Wristbands from Zebra Technologies is continuing.

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Supply Issues Unisurge International Ltd Disposable Polypropylene Kidney Dish FTA157 (ICN 2518)

Ref: 2024/2518 - 25 April 2024

Important Customer Notice: Supply Issues

The supplier Unisurge International Ltd has informed us of a supply issue with its Disposable Polypropylene Kidney Dish, FTA157.

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Supply Issues Rocialle Healthcare Ltd Oral Hygiene Packs EVB001 and EVB061 (ICN 2401)

Ref: 2024/2401 - 25 April 2024

Important Customer Notice: Resolved

The supply issue of Oral Hygiene Packs from Rocialle Healthcare Ltd has now been resolved.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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