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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Vygon UK Ltd Intravenous Accessories FVK034 (ICN 2404)

Ref: 2024/2404 - 8 May 2024

Important Customer Notice: Update

The supply Issue with Intravenous Accessories from Vygon UK Ltd is continuing.

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Supply Issues ICU UK Medical Ltd Needlefree Connection Systems FSB2566, FSB2567, FSB2568 and FSB2569 (ICN 2354)

Ref: 2024/2354 - 8 May 2024

Important Customer Notice: Supply Issues

The supplier ICU UK Medical Ltd has informed us of a supply issue with its Needlefree Extension Set and Connector products.

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Field Safety Notice Boston Scientific EXPO Angiographic Catheter Products (ICN 2494)

Ref: 2024/2494 - 8 May 2024

Important Customer Notice: Field Safety Notice

Boston Scientific is initiating a removal of certain batches of EXPO 5F Angiographic Catheters due to an increase in complaints related to an inability to advance the guidewire through the lumen of the device.

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Product Update Gojo Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 8 May 2024

Important Customer Notice: Update

Gojo Industries Europe Ltd entered administration on 30 April 2024. This will result in Gojo being under the control of Administrators and their probable withdrawal from EU and UK markets.

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Supply Issue Becton Dickinson Blood Collection Support Products KFK036 and KFK037 (ICN 2512)

Ref: 2024/2512 - 7 May 2024

Important Customer Notice: Update

The supply issue with Blood Collection Support products from Becton Dickinson UK Ltd Stock Oxford is improving.

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Supply Issues Vygon UK Ltd Procedure Packs EVS562 (ICN 2035)

Ref: 2023/2035 - 7 May 2024

Important Customer Notice: Update

The supply issue with Procedure Packs from Vygon UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Extension Set PCA Products FSB886 (ICN 2533)

Ref: 2024/2533 - 7 May 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Extension Set PCA products, FSB886.

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Supply Issues Philips Healthcare Blood Pressure Cuffs FFF629 and FFF630 (ICN 1948)

Ref: 2022/1948 - 7 May 2024

Important Customer Notice: Resolved

The supply issue of Blood Pressure Cuffs with Philips Healthcare has now been resolved.

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Supply Issues Becton Dickinson UK Ltd Safety Peripheral Intravenous Cannula Products FSP5001 and FSP5002 (ICN 2458)

Ref: 2024/2458 - 3 May 2024

Important Customer Notice: Update

The supply issue of Peripheral Intravenous Cannula products from Becton Dickinson UK Ltd is continuing.

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Supply Issues Unisurge International Ltd Container Sputum Disposable FSW516 (ICN 2445)

Ref: 2024/2445 - 3 May 2024

Important Customer Notice: Resolved

The supply issue with Container Sputum Disposable products from Unisurge International Ltd is now resolved.

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Supply Issues Vygon UK Ltd Enteral Feeding Tube Products FWM1333 (ICN 2325)

Ref: 2023/2325 - 3 May 2024

Important Customer Notice: Resolved

The supply issue with Enteral Syringes and Feeding Tube products from Vygon UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd PICC Line Single Lumen FSQ85377 (ICN 2461)

Ref: 2024/2461 - 3 May 2024

Important Customer Notice: Resolved

The supply issue of PICC Line Single Lumen from Becton Dickinson UK has now been resolved.

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Supply Issues ICU Medical (formerly Smiths Medical) Medical Bivona Tracheostomy Tube Products FSM7091 and FDG263 (ICN 1423)

Ref: 2021/1423 - 3 May 2024

Important Customer Notice: Resolved

The supply issue with Tracheostomy Tube products from ICU Medical has now been resolved.

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Supply Issues Flexicare Medical Ltd Nebuliser Chamber Kit Products (ICN 2263)

Ref: 2023/2263 - 3 May 2024

Important Customer Notice: Update

The supply issue of Nebuliser Chamber Kit products from Flexicare Medical Ltd is improving.

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Supply Issues Verathon Medical Video Laryngoscope Products (ICN 2111)

Ref: 2023/2111 - 3 May 2024

Important Customer Notice: Resolved

The supply issue of Video Laryngoscope products from Verathon Medical is now resolved.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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