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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues B Braun Medical Ltd Moisturiser Products MRB161, MRB162, MRB698, MRB852 and MTH85144 (ICN 2521)

Ref: 2024/2521 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier B Braun Medical Ltd has informed us of a supply issue with its Moisturiser products.

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Supply Issues Teleflex Medical Clips FFL118 and FFL119 (ICN 2333)

Ref: 2023/2333 - 30 April 2024

Important Customer Notice: Resolved

The supply issue with Clips products from Teleflex Medical is now resolved.

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Supply Issues Medtronic Limited Ligation Products Multiple Products (ICN 1857)

Ref: 2022/1857 - 30 April 2024

Important Customer Notice: Update

The supply issue with Ligation products from Medtronic Limited is continuing.

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Supply Issues Avanos Medical Limited Endotracheal Tubes Multiple Products (ICN 2234)

Ref: 2023/2234 - 30 April 2024

Important Customer Notice: Resolved

The supply issue of Endotracheal Tubes from Avanos Medical Limited has now been resolved.

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Delisting Boston Scientific Ltd Perivac™ Catheter Products FRP2768, FRP2769, FRP2773 and FRP2774 (ICN 2478)

Ref: 2024/2478 - 30 April 2024

Important Customer Notice: Resolved

The discontinuation with Perivac™ Catheter products from Boston Scientific Ltd has now resolved.

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Supply Issues Nottingham Rehab Supplies Aids for Daily Living Multiple Products (ICN 2497)

Ref: 2024/2497 - 30 April 2024

Important Customer Notice: Resolved

The supply issue with Aids for Daily Living multiple products from Nottingham Rehab Supplies is now resolved.

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Supply Issues Smiths Medical International Ltd Luer Epidural Products FSR097 and FSR098 (ICN 2342)

Ref: 2023/2342 - 29 April 2024

Important Customer Notice: Update

The supply issue with Luer Epidural products from Smiths Medical International Ltd is improving.

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Product Update Gojo Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 29 April 2024

Important Customer Notice: Product Update

Gojo Industries notified NHS Supply Chain of an emerging risk regarding all their hand hygiene and associated products and services on 26 April 2024.

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Supply Issues Griffiths and Neilsen Ltd Safety Needle and Syringe Products (ICN 2213)

Ref: 2023/2213 - 29 April 2024

Important Customer Notice: Update

The supply issue with Safety Needle and Syringe products from Griffiths and Neilsen Ltd is continuing.

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Delisting Rocket Medical PLC Haemorrhoidal Needle and Syringe Products FTK011 and FTK063 (ICN 2414)

Ref: 2024/2414 - 29 April 2024

Important Customer Notice: Update

The discontinuation with Haemorrhoidal Needle and Syringe products from Rocket Medical PLC is continuing.

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Supply Issues Bayer PLC Contrast Media Injector Options JAH418 and JAH419 (ICN 2522)

Ref: 2024/2522 - 29 April 2024

Important Customer Notice: Supply Issues

The supplier Bayer PLC has informed us of a supply issue with its Contrast Media Injector Options products.

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Field Safety Notice Intersurgical Mapleson F Anaesthetic Breathing Systems Containing 0.05L Reservoir Bags with Open Tails (ICN 2520)

Ref: 2024/2520 - 29 April 2024

Important Customer Notice: Field Safety Notice

Intersurgical has issued a Field Safety Notice having identified a potential safety concern relating to various Mapleson F Anaesthetic Breathing Systems.

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Supply Issues Johnson & Johnson Mechanical Stapling Multiple Products FTX7604, FGE9522 and FGS519 (ICN 2016)

Ref: 2023/2016 - 26 April 2024

Important Customer Notice: Update

The supply issue with Mechanical Stapling products from Johnson & Johnson is continuing.

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Supply Issues Becton Dickinson Extension Set Products FKA849 (ICN 2460)

Ref: 2024/2460 - 26 April 2024

Important Customer Notice: Update

The supply issue of Extension Set Products from Becton Dickinson is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Lot 2 Energy Devices FGP974 and FGP976 (ICN 2137)

Ref: 2023/2137 - 26 April 2024

Important Customer Notice: Update

The supply issue of Lot 2 Energy Devices with Johnson & Johnson Medical Ltd is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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