Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Becton Dickinson UK Ltd Stopcock Sterile FVK004 (ICN 2527)

Ref: 2024/2527 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson has informed us of a supply issue with its Stopcock products.

Find out more

Supply Issues GAMA Healthcare Ltd Colour Coded Cloths MLC356 (ICN 2334)

Ref: 2023/2334 - 30 April 2024

Important Customer Notice: Resolved

The supply issue with Colour Coded Cloth products from GAMA Healthcare Ltd has now resolved.

Find out more

Supply Issues Medtronic UK Limited Mechanic Stapling Products FGS272, FGS273, FGS274 and FGS275 (ICN 2104)

Ref: 2023/2104 - 30 April 2024

Important Customer Notice: Update

The supply issue of Mechanic Stapling products from Medtronic UK Limited is continuing.

Find out more

Supply Issues BSN Medical Ltd Tape Medical Adhesive Plastic Impermeable Products (ICN 2526)

Ref: 2024/2526 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier BSN Medical Ltd has informed us of a supply issue with its Tape Medical Adhesive Plastic Impermeable products.

Find out more

Supply Issues B Braun Medical Ltd Moisturiser Products MRB161, MRB162, MRB698, MRB852 and MTH85144 (ICN 2521)

Ref: 2024/2521 - 30 April 2024

Important Customer Notice: Supply Issues

The supplier B Braun Medical Ltd has informed us of a supply issue with its Moisturiser products.

Find out more

Supply Issues Teleflex Medical Clips FFL118 and FFL119 (ICN 2333)

Ref: 2023/2333 - 30 April 2024

Important Customer Notice: Resolved

The supply issue with Clips products from Teleflex Medical is now resolved.

Find out more

Supply Issues Medtronic Limited Ligation Products Multiple Products (ICN 1857)

Ref: 2022/1857 - 30 April 2024

Important Customer Notice: Update

The supply issue with Ligation products from Medtronic Limited is continuing.

Find out more

Supply Issues Avanos Medical Limited Endotracheal Tubes Multiple Products (ICN 2234)

Ref: 2023/2234 - 30 April 2024

Important Customer Notice: Resolved

The supply issue of Endotracheal Tubes from Avanos Medical Limited has now been resolved.

Find out more

Delisting Boston Scientific Ltd Perivac™ Catheter Products FRP2768, FRP2769, FRP2773 and FRP2774 (ICN 2478)

Ref: 2024/2478 - 30 April 2024

Important Customer Notice: Resolved

The discontinuation with Perivac™ Catheter products from Boston Scientific Ltd has now resolved.

Find out more

Supply Issues Nottingham Rehab Supplies Aids for Daily Living Multiple Products (ICN 2497)

Ref: 2024/2497 - 30 April 2024

Important Customer Notice: Resolved

The supply issue with Aids for Daily Living multiple products from Nottingham Rehab Supplies is now resolved.

Find out more

Supply Issues Smiths Medical International Ltd Luer Epidural Products FSR097 and FSR098 (ICN 2342)

Ref: 2023/2342 - 29 April 2024

Important Customer Notice: Update

The supply issue with Luer Epidural products from Smiths Medical International Ltd is improving.

Find out more

Product Update Gojo Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 29 April 2024

Important Customer Notice: Product Update

Gojo Industries notified NHS Supply Chain of an emerging risk regarding all their hand hygiene and associated products and services on 26 April 2024.

Find out more

Supply Issues Griffiths and Neilsen Ltd Safety Needle and Syringe Products (ICN 2213)

Ref: 2023/2213 - 29 April 2024

Important Customer Notice: Update

The supply issue with Safety Needle and Syringe products from Griffiths and Neilsen Ltd is continuing.

Find out more

Delisting Rocket Medical PLC Haemorrhoidal Needle and Syringe Products FTK011 and FTK063 (ICN 2414)

Ref: 2024/2414 - 29 April 2024

Important Customer Notice: Update

The discontinuation with Haemorrhoidal Needle and Syringe products from Rocket Medical PLC is continuing.

Find out more

Supply Issues Bayer PLC Contrast Media Injector Options JAH418 and JAH419 (ICN 2522)

Ref: 2024/2522 - 29 April 2024

Important Customer Notice: Supply Issues

The supplier Bayer PLC has informed us of a supply issue with its Contrast Media Injector Options products.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads